Private Mortgage Banker (SAFE)

Wells Fargo•Richmond, VA

About The Position

Wells Fargo is seeking a CA-WA Private Mortgage Banker in Consumer Lending as part of Home Lending. The role focuses on originating residential mortgages, producing compliant jumbo loans, and providing excellent customer service. The banker builds relationships with affluent borrowers and referral sources, maintains visibility in the marketplace, and stays informed about mortgage industry trends and developments in the assigned market. The position involves receiving customer applications, quoting rates and points, completing registration and lock-in follow-up, analyzing financial and credit information, and recommending mortgage products that fit customer needs and risk levels. The banker explains programs, rates, policies, underwriting requirements, and loan procedures, while maintaining timely, proactive communication and high client satisfaction. The role requires adherence to sales policies, procedures, compliance requirements, and Wells Fargo risk programs, as well as completion of position-specific training. This is a SAFE position with customer contact and duties that may include offering or negotiating terms and taking applications for dwelling-secured transactions. Employment requires SAFE registration and meeting Loan Originator qualification and ongoing regulatory requirements, including applicable background and financial-responsibility standards. Reliable transportation is required, and work may include nights, weekends, or holidays as needed or scheduled. Compensation includes an hourly base rate meeting applicable minimum-wage requirements and the opportunity to earn commission.

Requirements

At least 2 years of Private Mortgage Banking Sales experience, or equivalent demonstrated through work experience, training, military experience, or education.
SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date.
Must meet Consumer Financial Protection Bureau Loan Originator qualification requirements and related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Must meet ongoing regulatory requirements, including additional screening if necessary.
Completion of formal position-specific training programs.
Reliable transportation.
Ability to work nights, weekends, and/or holidays as needed or scheduled.

Nice To Haves

Basic Microsoft Office skills.
Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources.
Excellent verbal, written, and interpersonal communication skills.
Mortgage industry experience.
Knowledge and understanding of sales prospecting and generating referrals.
Customer service experience.
Experience working with high net-worth clients.

Responsibilities

Solicit residential mortgage applications from various sources.
Produce high-quality, compliant jumbo loans while providing excellent customer service.
Build relationships with affluent borrowers and referral sources, including realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
Maintain Wells Fargo Home Mortgage visibility in the marketplace and stay informed about mortgage industry trends and developments in the assigned market.
Present recommendations for producing loans and exercise some independent judgment while learning and following sales policies, procedures, compliance requirements, and loan-generation practices.
Understand real estate appraisals, title reports, and real estate transactions.
Receive customer applications, quote rates and points, and complete registration and lock-in follow-up activities.
Analyze and offer mortgage loan products based on client needs.
Review and analyze low- to moderately complex financial and credit data, match customer needs with an appropriate loan program, and assess risk level.
Inform prospective and existing customers about mortgage programs, rates, policies, underwriting requirements, and loan procedures.
Maintain customer satisfaction and quality through timely, proactive customer communication.
Pursue Wells Fargo training to increase knowledge of company products, policies, procedures, and underwriting requirements.
Complete formal position-specific training programs.
Meet SAFE registration, Loan Originator qualification, and ongoing regulatory requirements.
Follow applicable Wells Fargo risk programs, policies, procedures, and compliance obligations; monitor, escalate, and remediate issues as appropriate.