Print/Mail Production Supervisor

Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid

About The Position

As a Print/Mail Production Supervisor with the Bureau of Administrative Services, you will lead daily operations in a high-volume mail production environment. You will manage staff, equipment, and processes to ensure quality work is completed accurately and on deadline, supporting services across the Commonwealth of Pennsylvania. The role includes supervising and training machine operators, assigning work according to daily priorities, resolving equipment issues and coordinating maintenance, ensuring quality and form accountability, planning workflows, monitoring workloads, maintaining supply inventory, and preparing production reports and performance data.

Requirements

  • One year as a Print Production Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • One year as a Mail Production Team Leader (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Two years of experience operating print or mail insertion equipment or similar machinery used in a print or mail production facility; or
  • An equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.

Responsibilities

  • Oversee machine operators, provide training, and assign work based on daily priorities.
  • Resolve equipment issues, coordinate maintenance, and track the condition of machines.
  • Ensure accuracy, form accountability, and adherence to required processing standards.
  • Organize workflows, monitor workloads, and adjust plans to meet deadlines.
  • Perform inventory, order materials, and maintain stock levels for ongoing operations.
  • Prepare production reports, track data, and support performance evaluation processes.
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