Supervisor, Print & Mail

i3 Verticals•Fort Wayne, IN

11h

About The Position

The Supervisor, Print & Mail oversees the day-to-day operations of Vehicle Registration printing and mailing in Indiana. The role coordinates equipment maintenance and repairs with internal service teams and vendors, manages inventory replenishment and quality control, and oversees printer and equipment replacement as needed. The supervisor maintains communication with the home office in Tennessee and works with staff to ensure daily registration processing, printing, verification, and mailing tasks are completed. The position also ensures staff use required property safety equipment and performs other duties assigned by management.

Requirements

Proven experience in Print & Mail management.
Strong analytical and problem-solving skills.
Excellent communication and negotiation skills.
Ability to manage multiple priorities and meet deadlines.
Detail-oriented, with a commitment to accuracy and quality.
Experience with data and software testing.
Familiarity with project management principles.
Advanced proficiency in Microsoft Excel or similar analytical tools.

Nice To Haves

At least 2 years of experience working in a customer-facing environment.
At least 1 year of experience working in a print house.
At least 4 years of previous experience in utility printing or related activities in a managerial or supervisory position.

Responsibilities

Manage and oversee the day-to-day operations of Vehicle Registration printing and mailing.
Coordinate with the internal service department and vendors to maintain and repair equipment.
Manage inventory replenishment and quality control.
Coordinate printer and equipment replacement and repair as needed.
Maintain strong communication with the home office in Tennessee.
Work with staff to ensure registration batches are received, printed, verified, and mailed daily.
Oversee reprinting registrations as needed.
Ensure registration stock is added to printers and printer ribbons are changed as needed.
Ensure inserter equipment is supplied with envelopes and printed registrations and receives maintenance.
Ensure sealed envelopes are retrieved from the inserter and placed in appropriate mail trays.
Complete file verification.
Sort and place identified household items on a cart.
Ensure staff use property safety equipment, including eye protection, ear protection, and steel-toed footwear.
Perform other duties as assigned by management.