Principal, Readiness & Productivity

Blitzy•Cambridge, MA

6d•$152,000 - $228,000

About The Position

Blitzy is seeking a hands-on, senior individual contributor to build, run, and improve ramp experiences across presales and post-sales for its GTM and Customer Engineering organizations. The role spans onboarding for new hires and ongoing enablement as products, responsibilities, ways of working, and performance expectations evolve. The aim is to help people become effective quickly and demonstrate their ability to perform the work. The role builds on Blitzy’s existing onboarding experience and uses AI to create practical, adaptive learning and performance experiences. The successful candidate will bring learning, realistic practice, feedback, and application together in the flow of work; translate performance standards and expert knowledge into pathways, assessments, and certifications; and tailor experiences to what people already know and what they need to master next. They will manage programs day to day, use evidence from real work to identify gaps and measure improvements, and partner with Productivity engineering and operations to connect the experience, platforms, and data so programs can scale. Blitzy is a Cambridge, Massachusetts-based AI software development platform company focused on autonomously building custom enterprise software. The company describes its culture as fast-moving, collaborative, customer-focused, and centered on invention and high standards. Compensation is $152,000–$228,000, plus bonus and equity.

Requirements

Experience building and running onboarding, readiness, or ongoing enablement programs in enterprise software, with evidence of improved ramp and performance.
Experience supporting commercial and technical customer-facing teams, with the technical fluency to work credibly with engineering experts.
Demonstrated ability to engineer experiences natively using AI, including adaptive practice, feedback, or workflow automation, and to evaluate their effectiveness.
Familiarity with conversation intelligence tools such as Gong and AI-native enablement platforms such as Tangelo; experience with comparable platforms is equally relevant.
A systems approach to performance, including working backwards from outcomes, building what is needed, and improving it using evidence.
Strong ownership and clear communication, with the ability to turn complex expertise into practical experiences while running programs in a fast-moving environment.

Responsibilities

Own onboarding and ongoing ramp across presales and post-sales, helping new and existing team members become effective as products, responsibilities, and ways of working evolve.
Design and deploy AI-native experiences that combine learning, realistic practice, feedback, and application in the flow of work.
Partner with commercial and technical leaders to translate performance standards and expert knowledge into clear pathways, assessments, and certification.
Build shared foundations and tailored experiences that account for what people can already do and what they need to master next.
Run programs day to day, keeping participants, managers, and experts aligned and removing barriers to progress.
Use evidence from real work to identify gaps, target support, and measure improvements in readiness, execution, and time to productivity.
Partner with Productivity engineering and operations to connect the experience, platforms, and data so the program scales with the business.