Principal Product Manager - Clinical

Veradigm•Raleigh, NC

2d•Hybrid

About The Position

The Principal Product Manager is a senior individual contributor who owns a strategic area within Veradigm’s clinical product portfolio. Reporting to the Director of Product Management, this role sets product direction, leads discovery, and aligns the roadmap with business objectives and healthcare regulatory requirements. It has no direct reports and leads through influence, driving cross-functional alignment across Engineering, Design, Sales, Marketing, and Client Services. Depending on the work, the role may build new capabilities with a dedicated engineering team or define requirements and influence roadmaps owned by other product teams. The role is accountable for outcomes, not just output, and operates within an empowered product team model rooted in SVPG principles. The position is hybrid, with an expectation of two days per week onsite, and involves up to 20% travel. The Principal Product Manager owns product strategy, roadmaps, OKRs, prioritization, discovery, and the full product lifecycle. The role also requires clinical workflow and technical knowledge, direct use of analytics tools, cross-functional leadership, and awareness of healthcare compliance and regulatory requirements, including HIPAA, ONC certification, information blocking, interoperability, HTI-1, and the Cures Act.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, Healthcare, or a related field, or equivalent experience.
10 or more years of relevant work experience, with a track record of owning a product area end to end.
Experience conducting product discovery and making evidence-based prioritization decisions.
Hands-on use of AI tools in day-to-day product work, such as research synthesis, prototyping, competitive analysis, and data exploration, with a track record of raising the baseline for others.
Strong technical background sufficient to review feasibility and architecture trade-offs with engineering.
Experience working in an Agile environment.
Familiarity with SVPG or a comparable empowered product team model.

Nice To Haves

Experience mentoring product managers and leading cross-team initiatives without formal authority.
Clinical software experience, such as EHR, clinical documentation, or clinical decision support systems.
Familiarity with clinical AI applications such as ambient documentation, coding assistance, or predictive decision support, including HTI-1 decision support intervention transparency requirements.
Proficiency with SQL and analytics platforms.
Understanding of ONC certification, HIPAA, MACRA/MIPS, and value-based care models.
Experience with FHIR, HL7, or CCD/CDA interoperability standards.

Responsibilities

Set product strategy and roadmap for the assigned domain, aligned with business objectives and clinical and regulatory requirements.
Define and track OKRs and own measurable outcomes for the product area.
Own roadmap and backlog prioritization and drive resolution of cross-team trade-offs.
Make trade-off decisions balancing new capabilities, technical health, compliance work, and customer-reported issues.
Work across the full product lifecycle, from discovery and requirements through launch and iteration.
Represent the roadmap and results to senior leadership.
Lead structured discovery, including customer interviews, site visits, and usage analysis, to validate problems before committing engineering resources.
Apply empowered product team practices to assess value, usability, feasibility, and viability before committing to build.
Maintain a deep understanding of customers, including independent practices, health systems, and clinical and administrative staff.
Synthesize competitive and market insight into actionable product direction.
Maintain working knowledge of clinical workflows, including charting, ordering, e-prescribing, scheduling, and clinical decision support.
Lead technical feasibility discussions with engineering and understand EHR architecture, HL7 and FHIR standards, and healthcare data exchange.
Use analytics tools such as Snowflake, Mixpanel, Power BI, and Gainsight to analyze product performance and inform decisions.
Maintain high standards for usability, reliability, performance, and security.
Build trusted partnerships with engineering, design, compliance, and customer success leaders.
Partner with Marketing, Sales, and Support on release readiness so teams can position and support releases.
Support strategic accounts with expert product input, including customer-facing conversations.
Identify and remove obstacles to execution; escalate and resolve resourcing, prioritization, or stakeholder conflicts.
Ensure products meet applicable regulatory and compliance standards, including HIPAA, ONC certification, information blocking and interoperability requirements, and internal quality standards.
Track regulatory changes, including HTI-1 and Cures Act requirements, and incorporate them into roadmap planning to reduce client risk.