Principal Product Manager

Motional•Las Vegas, NV

6h•$176,000 - $242,000•Hybrid

About The Position

Motional is seeking a highly technical, results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for internal fleet operations teams. The role owns product strategy and execution for Motional’s fleet operations software tooling, including the Command Center application, which supports all aspects of fleet management. It requires close collaboration with engineering, strategy, and operations teams and travel of up to 50% depending on business purpose and product deliverables. The position is based in the Pittsburgh or Las Vegas office and requires in-office days each week. The Product Manager will lead the strategy for unified fleet operations tooling and guide the Command Center application across configuration and deployment, in-facility bring-up and launch, on-road fleet management, field support, and maintenance. The role translates user and business insights into product requirements and a prioritized backlog, writes detailed technical specifications and acceptance criteria, and drives technically complex products from concept through launch and iteration. The Product Manager partners with cloud, embedded, and mobile software engineering, hardware engineering, AI/ML, and QA teams, and tracks KPIs related to customer satisfaction, engagement, task success, operational efficiency, and experience quality.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, HCI/Human Factors, or a relevant technical field.
At least 5 years of product management experience with a strong technical background, focused on customer-facing software products, operational tools, or complex system integrations.
Proven history of delivering technically challenging products from initial concept through multiple iterations and commercial launch.
Deep understanding of software development lifecycles, agile methodologies, and modern software architecture, including cloud-based services and distributed systems.
Experience with HMI design, in-vehicle infotainment systems, iOS/Android mobile application development, platform/API integrations, or operational command and control interfaces.
Ability to translate customer and operator needs into detailed technical requirements and communicate them effectively to engineering teams.
Strong analytical and problem-solving skills and meticulous attention to detail.

Nice To Haves

Direct experience in the autonomous vehicle, automotive technology, ride-sharing, or logistics/fleet management industries.
Experience with in-vehicle operating systems such as Android Automotive or QNX, display technologies, and vehicle communication protocols.
Experience defining, building, and managing APIs for third-party integrations.
Experience with cloud platforms such as AWS, Azure, or GCP and technologies relevant to fleet management and real-time data processing.
Demonstrated ability to work effectively with embedded/hardware engineering teams and cloud/mobile software engineering teams.
Passion for creating innovative, intuitive user experiences in emerging technology domains for end customers and internal operational users.
Experience with user research methodologies and usability testing for consumer-facing and enterprise/operational tools.

Responsibilities

Lead strategy for unified fleet operations tooling, creating a scalable ecosystem for vehicle mission management, health monitoring, and customer assistance throughout the operational lifecycle.
Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value.
Lead product definition and development for the Command Center fleet operations application, covering configuration and deployment, in-facility bring-up and launch, on-road fleet management, field support, and maintenance.
Author detailed technical product specifications, user stories, and acceptance criteria for engineering teams across customer experience and fleet systems.
Drive complex technical projects from concept through launch and iteration in an agile environment.
Partner with software engineering teams (cloud, embedded, and mobile), hardware engineering, AI/ML, and QA to ensure features are technically sound, built to specification, and delivered on time.
Define and track KPIs related to customer satisfaction, engagement, task success rates, operational efficiency, and overall experience quality.