Principal Product Manager

Microsoft • Redmond, WA

8d • Onsite

About The Position

Microsoft Agent 365 is an enterprise control plane for observing, governing, and securing AI agents across organizations. Integrated with the Microsoft 365 admin center and built on infrastructure shared with Microsoft Entra, Microsoft Purview, and Microsoft Defender, it treats agents as digital identities that can be centrally discovered, managed throughout their lifecycle, and protected regardless of the tools, frameworks, or models used to build them.

Microsoft is seeking a strategic Principal Product Manager based in its Redmond, Washington office to lead the next wave of agent management innovation for Agent 365. The role focuses on agent observability, governance, and security, and calls for a seasoned product leader with technical expertise in generative AI, LLMs, SLMs, and agentic systems, as well as experience leading engineering and product teams in an enterprise SaaS platform ecosystem.

The role involves setting product direction, aligning cross-functional teams, engaging enterprise customers and senior stakeholders, and advancing integration across the Microsoft ecosystem and other agent ecosystems. The position is classified as Product Management IC5. Microsoft describes its culture as grounded in a growth mindset, innovation, collaboration, respect, integrity, accountability, and inclusion.

Requirements

• Bachelor's degree and 8+ years of experience in product, service, or program management or software development, or equivalent experience.
• Bachelor's degree and 12+ years of experience in product, service, or program management or software development, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Demonstrated ability to drive product alignment across multiple engineering and product organizations without direct authority.
• Fluency in agent observability and operational governance, ideally including monitoring and telemetry, audit and usage/cost accounting, and autonomous-agent orchestration technologies.
• Experience engaging externally with IT and AI operations buyers, including CIOs, platform and AIOps leaders, industry analysts, ecosystem partners, and ISV partners.
• Strong written and verbal communication skills, with the ability to set a narrative for technical and executive audiences.

Nice To Haves

• 4+ years of experience taking a product, feature, or experience to market, including design, product-market fit, and launch.
• 6+ years of experience improving product metrics in a market, such as growing a customer base, expanding customer usage, or reducing customer churn.
• 6+ years of experience disrupting a market for a product, feature, or experience, such as through competitive disruption or replacing an established competing product.
• Deep technical background in generative AI, LLMs, SLMs, and agentic systems.
• Experience leading engineering and product teams within an enterprise SaaS platform ecosystem.

Responsibilities

• Define and execute the product strategy and roadmap for agent observability, governance, and security within Agent 365.
• Collaborate with Product Management, Engineering, Design, IT, Sales, and Marketing to align strategies and ensure a unified approach to product development.
• Partner with enterprise customers and C-level stakeholders, including CISOs, CIOs, and IT and security leaders, as well as internal stakeholders, to shape requirements and support growth across key customer segments.
• Drive integration and interoperability across the Microsoft ecosystem and with first-party, third-party, and open-source agents.
• Participate in customer and field education programs, including webinars, training sessions, and resource materials.
• Incorporate strategic and customer feedback and insights into the product roadmap.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional details are available through Microsoft's benefits and pay information page.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal