Principal Product Manager
About The Position
RealPage Payments is the purpose-built payments engine within the RealPage platform, powering rent, deposit, and fee payments across a broad range of property types. Its integration with RealPage property management solutions helps property management companies streamline rent collection, reduce manual processing and fraud risk, and provide residents with flexible digital payment options. The Principal Product Manager owns the risk and compliance strategy, roadmap, and execution across existing and new payment products, from concept through launch and scale. The role serves as the day-to-day product owner for its domain, leading a cross-functional pod without direct people-management responsibility. It defines priorities and requirements, manages backlogs, makes product trade-offs, and creates detailed PRDs, user stories, and acceptance criteria that support engineering delivery with minimal rework. The position leads new payment risk capabilities through discovery, business-case development, requirements, build, testing, rollout, training, and post-launch measurement. It also partners with Marketing and go-to-market teams on positioning and sales enablement, serves as a payments subject matter expert, participates in executive briefings, and works with Operations, Legal, and Compliance to deliver resilient, scalable, compliant products. AI tools are used to accelerate discovery and product writing, with the product manager responsible for validating outputs.
Requirements
- At least 6 years of product management experience in payments, fintech, SaaS, or related technology businesses, with demonstrable ownership of risk and compliance initiatives across product lines.
- Proven end-to-end product management experience, from discovery and strategy through delivery, commercialization, and iterative optimization.
- Experience leading cross-functional pods or squads in an AI-driven environment, with strong influence skills and no formal reporting lines.
- Hands-on risk and compliance expertise in payments or fintech, such as fraud prevention, KYC/KYB, transaction monitoring, sanctions screening, disputes and chargebacks, or ACH and card compliance.
- Strong familiarity with payment flows, including card, ACH, cash/offline, and digital wallets, and with payment economics.
- Track record of authoring technical PRDs, user stories, and acceptance criteria that engineers can implement, capturing edge cases, non-functional requirements, and compliance controls.
- Experience working with internal teams to inform roadmaps, co-create solutions, and support go-to-market and adoption.
- Experience integrating third-party risk and compliance platforms for identity verification, fraud, and KYC/AML decisioning into existing or legacy systems.
- Excellent communication and storytelling skills, including the ability to explain complex concepts to technical teams, commercial teams, and executive stakeholders.
- Owner mindset and end-to-end accountability for outcomes and results.
- Collaborative and influential, with the ability to align diverse stakeholders around a product vision and roadmap.
Nice To Haves
- Working knowledge of consumer financial regulation and BSA/AML.
- Familiarity with payment rules and standards such as NACHA, card network rules, Regulation E, and PCI DSS.
- Property management, real estate technology, or proptech experience.
Responsibilities
- Own risk and compliance strategy, roadmap, and execution across existing payment products and new products from concept through launch and scale.
- Lead a cross-functional product pod comprising engineering, design, marketing, operations, and analytics, setting priorities, clarifying requirements, and ensuring accountability for outcomes without direct people-management responsibility.
- Write detailed PRDs, user stories, and acceptance criteria, including business rules, edge cases, data requirements, and compliance controls.
- Use AI tools to accelerate discovery and draft and pressure-test product documentation, applying judgment to validate all outputs.
- Serve as day-to-day product owner by writing user stories, managing backlogs, and balancing client value, technical feasibility, risk, and commercial impact in trade-off decisions.
- Lead end-to-end launches of payment risk capabilities, including discovery, business case development, requirements, build, testing, rollout, training, and post-launch performance measurement.
- Partner with Marketing and go-to-market teams on value propositions, positioning, messaging, and sales enablement materials.
- Serve as a subject matter expert on RealPage Payments and the broader payments ecosystem, staying current on industry trends, regulations, and competitive offerings.
- Participate in executive briefings as the voice of payments risk.
- Work with Operations, Legal, and Compliance to ensure products are resilient, scalable, compliant, and reliable for property managers and residents.
- Identify product, process, and experience gaps and drive cross-functional initiatives to address them.
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
