Principal Product Manager - Clinical

Veradigm•Raleigh, NC

23h•Hybrid

About The Position

The Principal Product Manager is a senior individual contributor responsible for a strategic area of Veradigm’s clinical product portfolio. Reporting to the Director of Product Management, this role sets product direction, leads discovery, and aligns the roadmap with business objectives and healthcare regulatory requirements. It has no direct reports and requires leadership through influence, cross-functional alignment, and accountability for customer and business outcomes. The role operates within an empowered product team model based on SVPG principles. Product managers own problems, lead cross-functional teams in finding solutions, and measure success by outcomes. Depending on the work, the role may build new capabilities with a dedicated engineering team or define requirements and influence roadmaps owned by other product teams. This is a hybrid position with an expectation of two days per week onsite and up to 20% travel. The role works across the product lifecycle, from discovery and requirements through launch and iteration, and maintains a focus on clinical workflows, technical feasibility, usability, reliability, performance, security, and regulatory compliance.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, Healthcare, or a related field, or equivalent experience.
10 or more years of relevant work experience, with a track record of owning a product area end to end.
Experience running product discovery and making evidence-based prioritization decisions.
Hands-on use of AI tools in day-to-day product work, such as research synthesis, prototyping, competitive analysis, and data exploration, with a track record of raising the baseline for others.
Strong technical background sufficient to review feasibility and architecture trade-offs with engineering.
Experience in an Agile environment.
Familiarity with SVPG or a comparable empowered product team model.

Nice To Haves

Experience mentoring product managers and leading cross-team initiatives without formal authority.
Clinical software experience, such as EHR, clinical documentation, or clinical decision support systems.
Familiarity with clinical AI applications, including ambient documentation, coding assistance, or predictive decision support, and HTI-1 decision support intervention transparency requirements.
Proficiency with SQL and analytics platforms.
Understanding of ONC certification, HIPAA, MACRA/MIPS, and value-based care models.
Experience with FHIR, HL7, or CCD/CDA interoperability standards.

Responsibilities

Set product strategy and roadmap for the assigned domain, aligned with business objectives and clinical and regulatory requirements.
Define and track OKRs and own measurable product outcomes.
Own roadmap and backlog prioritization and resolve cross-team trade-offs.
Balance new capabilities, technical health, compliance work, and customer-reported issues.
Lead product work across discovery, requirements, launch, and iteration.
Represent the roadmap and results to senior leadership.
Conduct structured discovery through customer interviews, site visits, and usage analysis to validate problems before committing engineering resources.
Apply empowered product team practices to assess value, usability, feasibility, and viability before building.
Maintain a working understanding of customers, clinical workflows, and administrative users.
Synthesize competitive and market insights into actionable product direction.
Lead technical feasibility conversations with engineering and understand EHR architecture, interoperability, and healthcare data exchange.
Use analytics tools to assess product performance and inform decisions.
Maintain high standards for usability, reliability, performance, and security.
Build partnerships with engineering, design, compliance, and customer success leaders.
Partner with Marketing, Sales, and Support on release readiness.
Provide expert product input to strategic accounts, including customer-facing conversations.
Identify and clear execution obstacles and resolve or escalate resourcing, prioritization, and stakeholder conflicts.
Ensure products meet applicable regulatory and compliance standards, including HIPAA, ONC certification, information blocking, interoperability requirements, and internal quality standards.
Track regulatory changes, including HTI-1 and Cures Act requirements, and incorporate them into roadmap planning.