Principal Product Manager

US Mobile•New York, NY
•$175,000 - $215,000

About The Position

US Mobile is building a software platform that brings mobile networks, home internet, and satellite connectivity together in one customer experience. The Principal Product Manager will own the direction, experience, and business results for a core part of how customers choose a plan or device, activate service, and manage it over time. The role has significant decision-making ownership, close partnership with the leadership team, and responsibility for seeing work through from initial insight to results after launch. The Product Manager will use US Mobile’s ability to bring multiple networks together to create greater customer choice, flexibility, and control. The role focuses on identifying overlooked opportunities and building products that attract and retain customers. Decisions will affect growth, revenue, margin, and retention across a customer base of more than one million. The role sets a high bar for product quality and execution, partnering with Design and Engineering on experiences, trade-offs, and implementation. The Product Manager will use data and customer feedback to improve products, and apply AI to explore ideas, build prototypes, and test assumptions more quickly while evaluating its output with sound judgment.

Requirements

  • 8+ years of product management experience building and scaling consumer products, with substantial ownership of product strategy and measurable business results.
  • A record of leading consumer products at scale with significant customer and business results, supported by clear evidence of the decisions made to achieve them.
  • Experience defining strategy for a major product area, identifying overlooked opportunities, making difficult investment decisions, and translating direction into successful products.
  • Exceptional product judgment and craft, demonstrated by intuitive experiences built in close partnership with Design and Engineering.
  • Deep analytical fluency, including working directly with data, designing and interpreting experiments, challenging assumptions, and making sound decisions when evidence is incomplete.
  • Strong commercial judgment and experience using revenue, margin, retention, and unit economics to guide product priorities and investment.
  • Technical depth to engage meaningfully with engineers on architecture, system constraints, and trade-offs between immediate delivery and long-term capabilities.
  • A record of delivering ambitious initiatives across teams, resolving competing priorities, and maintaining high quality while moving quickly.
  • Practical AI fluency, including examples of using AI to accelerate discovery, prototyping, analysis, or delivery and evaluating its output.
  • Clear, persuasive communication skills to influence executive decisions and give teams direction.

Nice To Haves

  • Experience scaling consumer technology, subscription, or marketplace products.
  • Experience taking products from concept to commercial scale.
  • Experience building experimentation capabilities that improved decision-making across a team.

Responsibilities

  • Set the product strategy and roadmap for the assigned area, identifying customer problems and business opportunities for investment.
  • Find opportunities through customer research, product data, support insights, and market analysis; build a case for what to pursue and why.
  • Make decisions about priorities, scope, and investment while balancing customer value, growth, profitability, and technical complexity.
  • Partner with Design and Engineering to create consumer experiences, from end-to-end journeys to detailed interactions.
  • Lead execution from concept through launch, align teams on decisions and commitments, resolve obstacles, and surface risks with clear recommendations.
  • Define success measures, establish reliable measurement, run experiments, and use results to decide what to improve, scale, or stop.
  • Own outcomes after launch and work with Design and Engineering to address quality issues and deliver measurable customer and business improvements.
  • Use AI to accelerate research, prototyping, analysis, and delivery, applying judgment to assess the quality and accuracy of its output.
  • Work directly with the leadership team on product direction and investment decisions.
  • Raise the standard of product work through clear thinking, strong execution, and coaching.

Benefits

  • Annual company offsites
  • Competitive salary
  • Gym reimbursement
  • Commute reimbursement
  • Flexible working hours
  • Professional development stipend
  • Flexible time off
  • Cell phone service up to $100 per month
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