Principal, NetSuite Consultant (Remote)

Bryant Park Consulting • Denver, NY

1d • Remote

About The Position

Bryant Park Consulting is an Oracle | NetSuite consulting firm that helps finance and operations leaders modernize ERP, data, integrations, and AI-ready business processes. The firm partners with clients across industries on complex technology challenges and supports employees in developing consulting and technical expertise.

The Principal Consultant supports continuous improvement of client services and products. The role serves as a subject matter expert and account lead across service transition and delivery, client satisfaction, team development, and the maturity and growth of Managed Services. This is a fully remote position with travel of up to 20% to visit clients as needed.

The listed annual base compensation range is CAD $165,000 to $200,000. The actual offer depends on factors including experience, knowledge, skills, abilities, and internal equity. Bryant Park Consulting describes a collaborative and supportive environment, with opportunities to work across industries and develop technical, industry, and leadership expertise.

Requirements

• Bachelor's or advanced degree in Business, Accounting, Computer Science, or Information Systems; an MBA or equivalent work experience is also accepted.
• At least 4 years of hands-on NetSuite experience, including configuration, implementation, consulting or administration, support, and escalations.
• Experience and knowledge of ERP best practices.
• Ability to manage client and team interactions successfully and communicate with technical and non-technical audiences.
• Willingness to travel up to 20% for on-site client work as needed.

Nice To Haves

• NetSuite certifications are heavily preferred, including ERP Consultant and Administrator certifications.
• Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector), including integrations for Shopify, Amazon, 3PL, Salesforce, and payroll systems.

Responsibilities

• Act as a subject matter expert and key contributor to service transition and service delivery for assigned accounts.
• Ensure client satisfaction by responding to requests within defined SLAs, typically across 3–6 projects or as needed.
• Review workload proactively and redistribute work as necessary.
• Conduct regular account reviews covering client satisfaction, process adherence, backlogs, service quality, and improvement opportunities.
• Serve as the primary lead and contact for assigned clients.
• Review contracts for special terms and monitor time expended, billings, renewals, and profitability.
• Lead and participate in initiatives to improve the maturity and growth of Managed Services delivery.
• Train and mentor team members and serve as a subject matter expert in technical and functional skill sets.
• Advise clients on standard functionality and software and industry leading practices.
• Act as the primary Technical Account Manager for key accounts.
• Help manage teams across multiple geographic regions.
• Design dashboards to track key performance indicators and identify proactive changes to customer environments.

Benefits

• 401(k) with company match up to 6%.
• United Health Plan.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Accidental Death and Dismemberment coverage.
• Reimbursement for approved training, continuing education, skills development, and professional certification programs and exams.
• Company-sponsored flexible learning options and professional development opportunities.
• Company resources and benefits supporting emotional, mental, financial, physical, and social well-being.
• Team activities and events, including book clubs, speaking events, and annual retreats.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal