Principal Consultant (Remote)

Aprimo Career•Chicago, IL

2d•Remote

About The Position

The Principal Consultant is an integral member of Aprimo’s growing Professional Services team, helping drive services sales, lead software implementations, and provide delivery assurance to alliance partners. The role combines product expertise, business strategy consulting, and hands-on project management. It includes developing strategic roadmaps, shaping solution vision, and supporting successful activation of Aprimo’s marketing operations software. Depending on engagement needs, the consultant may serve as the assigned consultant, project manager, or both. The position supports pre-sales activities and customer engagements from solution visioning and project definition through implementation and transition to Customer Success. The Principal Consultant manages project plans, schedules, budgets, scope, risks, resources, documentation, forecasts, and reporting while balancing multiple concurrent projects. The position is remote in the United States, with minimal travel of up to 10%.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience.
At least 7 years of experience implementing digital asset management, marketing operations, or other B2B software.
At least 3 years of experience managing software implementation projects, including scope, schedule, budget, and risk management.
Experience developing proposals and estimates, including the ability to effectively sell business value to customers.
Self-starter who can work independently.
Strong presentation skills and ability to lead customer discussions and tailor messaging to the audience and subject matter.
Ability to switch between hands-on consulting and project management, including within the same engagement.
Strong organizational skills and ability to prioritize multiple concurrent projects.
Resourceful and creative troubleshooting skills.
Strong understanding of marketing challenges and opportunities across industries.
Ability to work with technical and non-technical customers at all organizational levels, gather relevant technical and business requirements, and articulate comprehensive solutions.
Self-motivated and disciplined in achieving sales, revenue delivery, or project results with minimal day-to-day direction.

Nice To Haves

Enterprise software experience.
Marketing or MarTech experience.
Project management certification such as PMP, PMI-ACP, or similar.
Aprimo certifications in Digital Asset Management, Marketing Productivity, or Plan & Spend, or willingness to earn them.

Responsibilities

Support Service Directors during pre-sales by responding to RFPs and RFIs and developing service estimates, proposals, and presentations.
Lead solution visioning, project definition, and value realization workshops to define roadmaps, project scope, and success metrics.
Provide advisory services throughout implementations, including delivery assurance for alliance partners.
Build trusted-advisor relationships with customers and align implementation activities with their business goals.
Manage assigned engagements, including project plans, schedules, milestones, and dependencies.
Lead project kickoffs, status meetings, steering committee updates, and executive communications.
Manage scope, budget, and hours against statements of work, and conduct change control when scope changes.
Identify, track, and escalate risks, issues, and decisions, and drive them to resolution.
Coordinate customer, Aprimo, and partner resources, including onshore and offshore consultants.
Maintain project documentation, financial forecasts, and delivery reporting using Aprimo’s standard tools and methodology.
Coordinate and enable small teams of resources to configure the application as appropriate.
Manage a portfolio of concurrent projects of varying scale and complexity, serving as consultant, project manager, or both.
Work with the Customer Success team to support a smooth transition and continued client satisfaction.
Participate in customer health checks and account recovery efforts when required.
Develop solution and project management best practices, templates, and delivery tools.
Become certified on the Aprimo platform and related Marketing Services.
Perform additional responsibilities and duties as required.

Benefits

Medical benefits, with a choice of PPO or High Deductible plans.
Dental benefits, with a choice of PPO or HMO plans.
Vision benefits.
Health savings account (HSA).
Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits.
401(k) plan matching the first 4% of compensation at 100% and the next 2% at 50%.
Basic life insurance covered at 100% and equal to twice base salary, with additional voluntary coverage available.
Short-term disability coverage at 100% for 10 weeks and long-term disability coverage at 50%.
Paid maternity leave at 100% for up to 12 weeks for biological and adoptive parents.
Paid paternity leave at 100% for two weeks.
Employee Assistance Program providing mental health resources and therapy consulting.
Flexible work schedules and remote or hybrid work arrangements.
Access to Udemy online learning, with more than 200,000 courses.
Diverse, collaborative employee-first culture and Aprimo HELPS employee resource group.