Principal IT Applications Analyst - Lab Systems

Regeneron Pharmaceuticals

2d • $94,000 - $179,500 • Onsite

About The Position

Regeneron is seeking a Principal IT Applications Analyst to join its IOPS IT team as the principal technical liaison between lab-based business stakeholders and IT. The role ensures business-critical applications are stable, supported, and continuously improving. It delivers Tier 3 application support, leads root cause analysis, manages integrations, and drives permanent corrective actions in collaboration with network and infrastructure teams, business owners, and cross-functional partners. The position is onsite in Troy, New York, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 8 years of work experience for the Principal IT Applications Analyst level.
• Working knowledge of networking fundamentals, including TCP/IP, DNS, TLS/certificates, firewalls, port requirements, and load balancing, sufficient to troubleshoot application connectivity issues.
• Advanced SQL proficiency.
• Scripting experience in Python, PowerShell, or similar languages.
• Working knowledge of change control and structured release management.
• Equivalent combinations of education and experience may be considered; level is determined based on qualifications.

Nice To Haves

• Experience in a regulated environment, including GxP or 21 CFR Part 11.
• Experience with network diagnostic tooling such as Wireshark, packet captures, or traceroute.
• Familiarity with CI/CD practices for configuration promotion.
• Experience supporting systems across US and EU time zones.

Responsibilities

• Deliver Tier 3 application support, including root cause analysis and implementation of permanent corrective actions.
• Diagnose network-related issues affecting application performance and availability, including connectivity, name resolution, certificates, and firewall rules, in partnership with network and infrastructure teams.
• Configure, test, and promote changes through controlled environments in accordance with change management and release procedures.
• Support system integrations by diagnosing and resolving data flow and interface failures across servers, databases, and connected systems.
• Develop and execute test documentation, maintaining traceability from requirements through objective evidence.
• Provide audit support with clear, traceable evidence covering access controls, change history, and data integrity.
• Collaborate with business owners to translate requests into well-defined, prioritized work.
• Communicate complex technical issues clearly and effectively to non-technical stakeholders at all levels.
• Mentor junior analysts and maintain operational runbooks to ensure knowledge is shared and sustained across the team.

Benefits

• Annual bonuses or other incentive plans may be offered, depending on country and role.
• Equity awards may be offered, depending on country and role.
• Pension or retirement benefits may be offered, depending on country and role.
• 401(k) company match may be offered, depending on country and role.
• Health and wellness programs may be offered, depending on country and role.
• Fitness centers may be available, depending on country and role.
• Insurance benefits may include medical, dental, vision, life, and disability coverage, depending on country and role.
• Paid time off may be offered, depending on country and role.
• Family support benefits may be offered, depending on country and role.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal