Principal IT Analyst
About The Position
Individuals within the Information Technology and Digital Analyst job family serve as liaisons between business and technology stakeholders, translating business ideas and processes into concrete requirements that support operations across CommonSpirit Health. Solutions should be developed at the best possible cost and align with CommonSpirit's ITD standards, governance, and controls. The role requires business, technical, and leadership skills, including understanding customer needs and processes, rapidly assessing impacts to ITD operations and systems, facilitating technical requirements analysis, developing strong business-partner relationships, and building expertise in assigned technical areas. Analysts identify, analyze, and drive issues to resolution; communicate effectively; influence others; and assess issues, metrics, and dependencies to prioritize and implement improvements. The Principal Analyst owns technical and process documentation for the assigned area and is expected to be an expert in its technology and processes, mentor others, educate cross-functional teams, and reflect the organization's mission and goals. The role works on complex projects or enterprise-wide assignments and is remote eligible. Other duties may be assigned.
Requirements
- Bachelor's degree in Computer Science, Technology, a Medical discipline, or a Business discipline, or equivalent experience.
- 10 or more years of experience as a business, data, or technical analyst.
Responsibilities
- Provide advice, guidance, and support to help people adopt and embed best-practice process management approaches.
- Maintain procedures in the assigned area and review them regularly for effectiveness and efficiency.
- Manage and maintain process compliance with business and regulatory requirements, using knowledge of technical processes, tools, and techniques; identify, assess, and communicate associated risks.
- Lead focused technical analysis discussions, deliver supporting artifacts, and drive review sessions for required approvals.
- Select, acquire, and integrate data for analysis; develop data hypotheses and methods; train and evaluate analytics models; share insights and findings; and iterate using additional data.
- Model and analyze current-state and future-state processes and foster understanding of project impacts on current state.
- Work on complex projects or enterprise-wide assignments and provide expert direction across one or more projects or process areas.
- Advise on the effective use of measures and measurement and establish measurement objectives.
- Identify repeatable issues or requests and perform continuous process improvement to improve customer satisfaction.
- Develop knowledge and participate in transitions, including training others.
- Participate in release management, which may include developing and performing test plans and facilitating end-user acceptance testing.
- Communicate effectively across teams and management levels.
- Apply expert business judgment, financial management knowledge, and leadership skills across the enterprise to identify, measure, and drive positive organizational outcomes.
- Own technical and process documentation for the assigned area and mentor and educate others.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
