Principal IT Analyst

CommonSpirit Health•Chicago, IL

6d•Remote

About The Position

Individuals in the Information Technology and Digital Analyst job family serve as liaisons between business and technology stakeholders, translating business ideas and processes into concrete requirements that support operations across the CommonSpirit Health enterprise. Solutions should be cost-effective and aligned with CommonSpirit's ITD standards, governance, and controls. The role calls for a strong understanding of customer business needs, processes, and functions, along with the ability to assess impacts to ITD operations and systems, facilitate technical requirements analysis, build productive relationships with business partners, and develop expertise in assigned technical areas. The Principal Analyst owns technical and process documentation for their area and is expected to be an expert in its technology and processes, mentor others, and educate cross-functional teams. The role identifies, analyzes, and resolves problems; assesses the effects of issues, metrics, and dependencies; and influences others through effective communication. It also exercises business judgment, financial management knowledge, and leadership across the enterprise to identify, measure, and drive positive organizational outcomes. The position is remote eligible. Responsibilities listed are not exhaustive, and employees may be assigned other duties.

Requirements

Bachelor's degree in Computer Science, Technology, a Medical discipline, or a Business discipline, or equivalent experience.
10 or more years of experience as a business, data, or technical analyst.

Responsibilities

Advise, guide, and support people in adopting and embedding best-practice approaches to process management.
Maintain procedures in the assigned area and regularly review them for effectiveness and efficiency.
Manage and maintain process compliance with business and regulatory requirements, using knowledge of technical processes, tools, and techniques.
Identify, assess, and communicate associated risks.
Lead focused technical analysis discussions, deliver supporting artifacts, and drive review sessions through necessary approvals.
Select and acquire data for analysis; develop data hypotheses and methods; train and evaluate analytics models; share findings; and iterate using additional data.
Model and analyze current- and future-state processes and help stakeholders understand project impacts on the current state.
Work as an expert on complex projects or enterprise-wide assignments and provide direction where required.
Advise on effective use of measures and measurement, and establish measurement objectives.
Identify repeatable issues or requests and conduct continuous process improvement to improve customer satisfaction.
Develop knowledge and participate in transitions, including training others.
Participate in release management, which may include developing and performing test plans and facilitating end-user acceptance testing.
Communicate effectively across teams and all levels of management.
Take complete ownership of technical and process documentation for the assigned area.