About The Position

Headway is hiring a Principal, Commercial Strategy to work closely with the General Manager of Care Partnerships as the company scales its Care Partnerships across the United States. The role will help define and execute strategic initiatives to expand the function, collaborating with internal Strategy, Product, Operations, and Finance teams and with Headway and Care Partnerships leadership. The position combines strategic planning with hands-on execution, helping determine how Headway supports health systems and primary care groups and shapes the future of integrated care. The Principal will identify and prioritize initiatives, establish success criteria, build business cases, and develop roadmaps. They will lead high-priority initiatives from planning through execution, including partnership models, joint ventures, and care navigation programs. They will also provide program-management discipline through operating cadences, progress tracking, risk management, and cross-functional accountability. Using data and partner and market insights, the role will inform investment decisions and recommendations for product and operations strategy, while providing strategic and operational capacity to a growing team. Headway is a Series D company with more than $325 million in funding. Its platform supports more than 90,000 providers across all 50 states, serving over 2.6 million patients. The company’s mission is to make mental healthcare accessible and is building tools for therapists, a better therapist-finding experience, and platform foundations to support care at scale.

Requirements

  • 10 or more years of experience in healthcare, ideally across strategy, operations, and/or sales.
  • Deep exposure to health system and provider group business models and economics.
  • Understanding of how integrated care, value-based arrangements, and partnership structures create value for all sides.
  • Demonstrated ability to execute as well as develop strategy, including taking initiatives from planning through launch.
  • Ability to drive programs through ambiguity, competing priorities, and cross-functional complexity.
  • Ability to manage multiple high-impact initiatives while maintaining attention to detail and the broader goals.
  • Ability to build credibility with stakeholders at all levels and create accountability across teams not directly managed.

Nice To Haves

  • Management consulting experience paired with hands-on operating experience.
  • Experience in high-growth healthcare startups.
  • Experience in healthcare strategy, operations, and/or sales.

Responsibilities

  • Partner with the General Manager of Care Partnerships to identify, scope, and prioritize strategic initiatives intended to drive significant growth in 2027 and beyond.
  • Define success criteria, build business cases, and shape roadmaps for strategic initiatives.
  • Own end-to-end execution of high-priority initiatives, including new partnership models, joint ventures, and care navigation programs.
  • Translate goals into concrete plans, milestones, and accountable owners.
  • Run Care Partnerships operating cadences, track progress against plans, surface risks early, and keep cross-functional partners aligned and accountable.
  • Collaborate with Strategy, Product, Operations, and Finance to turn partner and market insights into recommendations that shape product and operations strategy.
  • Use data to generate insights, size opportunities, and identify where Care Partnerships should invest.
  • Provide strategic capacity and operational rigor to a growing sales- and partnerships-oriented team.
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