Pricing Specialist Consultant, Account Management

Cardinal Health

4d•$68,500 - $107,470•Remote

About The Position

The Pricing Specialist Consultant, Account Management supports specialty pharmaceutical customers through accurate pricing administration, contract validation, and data-driven analysis. The role reviews customer purchase and pricing data, identifies discrepancies between contracted and invoiced pricing, evaluates purchasing trends, and translates findings into actionable insights. It requires careful validation of product identifiers, customer account information, contract eligibility, effective dates, and pricing calculations. Working with internal partners, the specialist investigates pricing issues, coordinates corrections, verifies resolution, and maintains clear documentation. The role also provides backup coverage for MSO customers in coordination with primary account managers, helping maintain service continuity, address pricing inquiries, and resolve issues promptly. The position is remote, with travel up to 15%.

Requirements

GPO contract knowledge.
Basic understanding of AI utilization.
Proficiency in Excel and data analytics.
Familiarity with Google Sheets.
Ability to multitask.
Excellent written and oral communication skills.
Attention to detail.

Responsibilities

Monitor daily pricing and contract alignment using customer analytics.
Extract and communicate insights that identify opportunities for improvement or growth.
Serve as a supplementary point of contact for an identified customer group.
Resolve issues promptly and effectively to maintain customer trust and satisfaction.
Partner with GPO, Credit, Customer Service, Sourcing, and other internal teams to resolve complex issues and streamline processes.
Act as a liaison to promote alignment and accountability across departments.
Support customer onboarding.
Validate customer pricing and analyze purchase data using Excel and analytical tools.
Contribute to pricing reviews, customer analyses, and process improvements of moderate scope and complexity.
Investigate discrepancies between contracted and invoiced pricing, coordinate corrections with appropriate teams, verify resolution, and communicate findings.
Provide backup coverage for MSO customers, coordinating handoffs with primary account managers to maintain service continuity.
Prioritize pricing issues and determine next steps using validated data, contract terms, guidelines, and approval requirements; escalate exceptions beyond the role’s authority.
Validate product identifiers, customer account information, contract eligibility, effective dates, and pricing calculations; document findings and corrections and follow quality standards.