Pricing & Profitability Product Manager
About The Position
U.S. Bank is seeking a Pricing & Profitability Product Manager to drive the evolution of platforms and capabilities supporting loan pricing, profitability analysis, commercial banking decision-making, and related sales enablement processes. The role is part of the Sales, Credit and Servicing Center of Excellence (COE), a technology implementation organization responsible for product design, delivery, and modernization across strategic financial services platforms. The COE supports solutions including Salesforce, PrecisionLender, Zafin, Curinos, and nCino, which enable customer relationship management, lending, pricing and profitability, product onboarding, and commercial banking operations. The Product Manager works with business stakeholders, technology teams, testing organizations, release management teams, and external vendors to deliver solutions that improve employee and customer experience, increase market competitiveness, drive growth, and manage risk. The role calls for strong product management fundamentals and the ability to learn complex financial services products, pricing and profitability concepts, and enterprise technology platforms. The Product Manager translates customer and business needs into scalable product solutions while collaborating across product domains as priorities evolve. The position offers a hybrid/flexible schedule, with an in-office expectation of three or more days per week and flexibility to work outside the office for the other days.
Requirements
- Bachelor's degree or equivalent work experience.
- Typically eight or more years of experience in product management, business analysis, technology delivery, data and analytics, or related disciplines.
Nice To Haves
- Experience with commercial banking, loan pricing, profitability management, CRM, lending, or financial services technology platforms.
- Experience with Salesforce, nCino, PrecisionLender, Zafin, Curinos, or similar enterprise business platforms.
- Ability to quickly learn complex systems, products, technologies, and business processes.
- Strong understanding of product strategy, planning, discovery, and product lifecycle management.
- Experience gathering requirements, facilitating design sessions, and translating business needs into user stories and product features.
- Ability to analyze user behavior and business processes to identify opportunities to improve functionality, efficiency, and customer experience.
- Experience working with Agile teams and delivering products through iterative, sprint-based development.
- Customer-centric mindset and experience incorporating customer feedback into product decisions.
- Experience partnering with business leaders, technology teams, and external vendors to drive outcomes.
- Knowledge of product performance metrics, adoption measurements, customer experience insights, and continuous improvement practices.
- Strong presentation, communication, and stakeholder management skills.
- Vendor management experience, including working within vendor-supported platform capabilities and constraints.
- Ability to manage concurrent initiatives and prioritize effectively in a fast-paced environment.
- Demonstrated success operating in ambiguous situations and adapting to changing priorities.
Responsibilities
- Develop a deep understanding of product capabilities, workflows, customer journeys, and end-user needs to identify enhancement and user-experience opportunities.
- Build expertise in pricing, profitability, lending, and customer relationship management platforms to identify opportunities to improve business performance, adoption, and customer outcomes.
- Lead product discovery, design workshops, and requirements-gathering sessions with business stakeholders, end users, technology partners, and vendors.
- Define product vision, priorities, outcomes, and roadmaps aligned with business objectives and customer needs.
- Translate business requirements into product capabilities, epics, features, and user stories that support Agile delivery.
- Manage product backlogs and partner with Agile teams throughout design, build, testing, implementation, and post-release support.
- Partner with technology, testing, and release management teams to support successful delivery of product initiatives.
- Support annual roadmap planning, quarterly prioritization, and capacity planning across products and initiatives.
- Evaluate platform functionality and recommend enhancements to usability, adoption, efficiency, scalability, and customer outcomes.
- Collaborate with external vendors and account for platform capabilities, constraints, and release schedules in product decisions.
- Drive modernization and continuous improvement based on customer feedback, business priorities, regulatory considerations, and strategic objectives.
- Balance multiple priorities and competing stakeholder needs in ambiguous environments.
- Build cross-functional product knowledge and contribute across product domains as business priorities evolve.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
