Retail Product & Pricing Manager

Hy-Vee•Bethany, MO

21h•Onsite

About The Position

The Retail Product & Pricing Manager sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role ensures products are available to customers in a timely manner and that item parameters are accurately maintained in product management software. Duties are performed onsite in a retail location. The manager determines department goals with store management, supervises Product Management Department personnel, and establishes schedules and daily work plans. The role oversees product-management applications, inventory accuracy, pricing and signage, replenishment and advertising orders, vendor invoice processing, and product placement. The manager also provides customer service, supports store management with reporting and gross profit analysis, and helps department managers with product-management questions. This position has supervisory responsibilities, including assigning and reviewing work, planning and coordinating others’ activities, maintaining standards, and allocating personnel. It requires customer, vendor, and public contact, and access to confidential store inventory, item cost, and margin information.

Requirements

High school education or equivalent experience.
Strong basic math skills, including the ability to calculate fractions, decimals, and percentages.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to interview to obtain basic information, guide people by providing basic direction, and follow technical manuals.
Over six months to one year of similar or related experience.
Ability to exert up to 50 pounds of force occasionally.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.

Responsibilities

Maintain a positive, friendly atmosphere through flexibility, teamwork, and customer-focused service.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Provide prompt, courteous, and efficient customer service, including helping customers locate or obtain products and carrying out other tasks that improve the shopping experience.
Determine department goals with store management.
Supervise Product Management Department personnel and establish schedules and daily work plans.
Maintain department supplies and replenish them as needed.
Assist store management with gross profit analysis and other management reporting.
Ensure inventory information is accurate for monthly inventory.
Oversee product-management applications and train other store personnel in their use.
Use product-management software to minimize out-of-stocks and inventory, maintain item parameters and signage, and maximize sales and profits.
Ensure advertised, EDLP, and RDA items are correctly priced and signed and sufficient quantities are ordered.
Oversee special buys and ensure product-management application parameters are accurate.
Plan and schedule inventory and pricing verification according to company policy.
Work with upper management on product placement for new items and resets to ensure timely presentation to customers.
Reduce obsolete and discontinued inventory for quick sale and monitor excess inventory with store management.
Monitor and report damage and unsaleables and implement solutions to reduce them.
Approve or edit replenishment and advertising orders.
Ensure price changes and product-information changes are completed in a timely manner.
Assist department managers with product-management questions.
Work with direct-store-delivery vendors, check in deliveries, and balance vendor invoices.
Follow department and company personal hygiene and dress guidelines, and report to work as scheduled and on time.
Assist in other store areas as needed.
Review department equipment needs and recommend budget requests to the Store Director.
Perform other job-related duties and special projects as required.