Retail Product & Pricing Specialist

Hy-Vee, Inc.•West Des Moines, IA

About The Position

The Retail Product & Pricing Specialist maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role helps ensure products are available to customers on time and that item parameters and product information are accurately maintained in product management software. The specialist supports store management with gross profit analysis and reporting, inventory accuracy, pricing and signage, ordering, replenishment, product placement, and inventory reduction. The position also provides friendly customer service, assists department managers with product management questions, works with direct-store-delivery vendors, and follows company and store policies.

Requirements

  • High school education or equivalent experience.
  • Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
  • More than six months to one year of similar or related experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to interview to obtain basic information, guide people by providing basic direction, and follow technical manuals.
  • Ability to work with increased contact with people.
  • Ability to exert up to 50 pounds of force occasionally.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
  • Create a friendly atmosphere through teamwork, flexibility, and courteous, efficient customer service.
  • Assist customers with locating and reaching products, handling heavy items, and communicating suggestions or requests.
  • Assist store management with gross profit analysis and other management reporting.
  • Maintain accurate inventory information for monthly inventory.
  • Use product management software to minimize out-of-stocks and excess inventory and maintain accurate item parameters and signage.
  • Ensure advertised, EDLP, and RDA items are correctly priced and signed and that sufficient quantities are ordered.
  • Maintain accurate parameters for special buys and perform inventory and pricing verification according to company policy.
  • Work with upper management on product placement for new items and resets.
  • Reduce obsolete and discontinued inventory, monitor excess inventory, and report damage and unsaleable products while implementing reduction solutions.
  • Edit and transmit replenishment and advertising orders.
  • Complete price and product-information changes in a timely manner.
  • Assist department managers with product management questions.
  • Work with DSD vendors, check in deliveries, and balance vendor invoices.
  • Follow department and company policies, store guidelines, and personal hygiene and dress standards; report to work as scheduled and on time.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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