Senior Functional Consultant - Commercial Pricing & Profitability

nCino, Inc.•Wilmington, NC

3d•$81,600 - $138,700

About The Position

nCino is seeking a Commercial Pricing & Profitability Specialist for its Professional Services team. The role combines commercial loan pricing expertise with hands-on implementation of nCino’s Commercial Pricing & Profitability tool at financial institutions. The consultant advises bank leadership on best practices, translates pricing requirements into solution designs and functional specifications, and collaborates with technical teams to deliver solutions. Depending on the engagement, the consultant may help a bank adapt its approach to the tool’s capabilities or configure the tool to reflect the institution’s existing pricing practices. The role also includes workshops, training, project updates, and ongoing support to maintain client confidence and adoption. The position requires meaningful commercial banking experience and a working understanding of loan pricing and profitability measurement, alongside an interest in using software to improve banking processes. Strong communication skills and the ability to lead projects independently are important. nCino prefers a hybrid arrangement at its headquarters in Wilmington, North Carolina, and is open to remote work within the U.S. Eastern Time Zone. The position may require travel. The base salary range is $81,600–$138,700 USD. Salary placement considers factors including knowledge, skills, experience, education, and organizational needs. The recruiter can provide further compensation details during recruitment. nCino provides equal employment opportunities and reasonable accommodations for qualified individuals with disabilities. The company states a commitment to inclusion, equality, and workplaces where employees can bring their authentic selves to work.

Requirements

Undergraduate degree in a relevant field, such as Business, Management, or Information Technology, or equivalent experience.
At least 5 years of professional experience in banking or a related field.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to manage complex tasks with precision using strong organizational, time-management, and problem-solving skills.
Ability to communicate effectively across all levels and translate complex information into clear, audience-appropriate messaging.
Ability to lead projects with minimal oversight, show initiative, and escalate issues appropriately.
Ability to build credibility and influence through transparent communication, collaboration, and consistent follow-through.
Ability to support organizational change by identifying improvement opportunities and constructively challenging existing processes.

Nice To Haves

Salesforce experience.
Previous project management experience.
Background in multiple banking lines of business and expertise in loan pricing methodology.
Familiarity with agile software delivery practices and concepts.
Willingness to travel, as the position may require travel.

Responsibilities

Serve as the primary liaison between clients and technical teams, translating business requirements into solution designs and detailed functional specifications.
Escalate program-related issues and concerns promptly and professionally to maintain project momentum and customer satisfaction.
Provide strategic consulting using banking-industry knowledge and nCino best practices, including insight on industry trends and regulatory requirements.
Identify efficient solutions to complex problems and use benchmarking and analysis to recommend best practices and improvements.
Demonstrate expertise in nCino’s technical functionality and high-level data model, and guide customers in using the product to meet their needs.
Conduct product demonstrations and training; provide ongoing support and troubleshooting; and advocate internally for resolutions to product gaps.
Build relationships with stakeholders at all levels and promote nCino adoption across financial institutions.
Provide project status updates and risk assessments to peers and senior management, including reports and presentations on progress, risks, and mitigation strategies.
Communicate clear, actionable insights and maintain transparent communication across project stakeholders.
Use project management tools and methodologies to track progress and resources, and apply change-management principles to support customer adoption.
Align project activities with strategic objectives and ensure deliverables are completed on time and within budget.
Apply agile principles and nCino project methodology, leading effective processes for project delivery and continuous improvement.
Advise SI partners delivering nCino solutions, align their work with project goals, and ensure solutions meet nCino standards.
Analyze and present tradeoffs for customization requests to help customers make informed decisions.
Hold regular project status meetings, maintain a detailed project schedule, and clarify team responsibilities and deadlines.
Train, support, and guide end-users through workshops, documentation, training materials, and user guides; provide ongoing support and promote continuous improvement.
Use AI tools and techniques to automate routine tasks, improve accuracy and efficiency, and optimize business operations.
Use AI-driven insights to support decision-making, customer experience, and team productivity while ensuring measurable value.
Stay informed about AI advancements and identify opportunities for continuous learning and scalable growth.