Senior Consultant, Functional Transformation

Deloitte•Los Angeles, CA

3h•$131,000 - $218,300•Hybrid

About The Position

Deloitte Consulting LLP seeks a Senior Consultant, Functional Transformation for its Package and Technology Enablement | Package Functional Transformation practice in Los Angeles, California. The role drives the design and prototyping of customer-facing growth strategies and innovation portfolios to help global Fortune 500 companies innovate and enter new markets and industries in targeted geographies. The consultant participates in setting engagement objectives and scope, develops work plans for engagement components, coordinates workstreams, and identifies scope changes. The role also organizes customer profiles, campaign management, and offer management; differentiates service offerings; addresses customer needs and challenges; analyzes digital platforms and user experiences across demographics; generates ideas and contributes to engagement decisions; and builds client relationships. The consultant takes responsibility for small engagement components and helps ensure planning and deliverables meet contractual or work-plan requirements. The position is based in Los Angeles. Employees should live within commuting distance of their assigned office and be able to commute daily if required. Telecommuting is permitted, with co-location in a Deloitte office, client site, or virtually according to team expectations. Domestic travel may be required up to approximately 50%, depending on the work and clients served.

Requirements

Bachelor’s degree or foreign equivalent in Business Administration, a STEM field, or a related field.
At least 2 years of related work experience in the job offered or a related occupation.
At least 2 years of experience designing and developing product pricing strategies, go-to-market planning, and public launch solutions using data from competitive intelligence, marketing, sales, customer success, and finance; utilizing Precision Lender and FICO for target market, product-market fit, pricing strategy distribution, and adoption plans; and identifying market problems and product solutions.
At least 2 years of experience creating detailed user flows, process flows, annotated wireframes, and interactions for complex applications using Avonni, Sketch, Balsamiq, and Figma, and creating high-level process flows using Lucid charts and Microsoft Visio.
At least 2 years of experience building advanced presentations and project materials using InVision and Prezi, and delivering them to client stakeholders using Agile, Jira, Slack, and Smartsheet.
At least 2 years of experience determining marketing strategy using analytics insights for financial and marketing industries, advising on demand generation and campaign strategies based on market benchmarks, customer segmentation, marketing-funnel assessments, and ROI analysis, using Marketo and Pardot.
At least 2 years of experience utilizing Salesforce technologies, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Health Cloud, Financial Cloud, Platform applications, and Configure Price Quote (CPQ) software.
At least 2 years of experience using Selenium, Tricentis Tosca, Provar, and Quick Test Professional (QTP) automation tools to design experiments and testing methods for digital marketing approaches and strategy optimization.
At least 2 years of experience working cross-functionally with business users, subject matter experts, and sponsors across global regions and business functions to define business needs and refine cloud marketing strategies.
At least 2 years of experience mentoring junior practitioners through feedback, sharing project experiences, and supporting network-building.
Ability to reside within commuting distance of the assigned office and commute daily if required.
Ability to travel domestically up to approximately 50%, depending on the work performed and clients served.

Responsibilities

Design and prototype customer-facing growth strategies and innovation portfolios for market and industry penetration.
Participate in setting engagement objectives and scope, develop work plans for engagement components, coordinate workstreams, and identify scope changes.
Organize customer profiles, campaign management, and offer management, and differentiate service offerings to demonstrate Deloitte’s capabilities.
Identify and address the distinct needs and challenges of customers.
Analyze digital platforms and engage users from different demographics to assess risk potential for negative user experiences.
Generate innovative ideas and participate in decision-making with engagement management.
Build and nurture strong client relationships.
Take responsibility for small engagement components, contribute to engagement planning, and help ensure products and deliverables comply with contracts or work plans.
Design and develop product pricing strategies, go-to-market plans, and public launch solutions by analyzing competitive intelligence, marketing, sales, customer success, and finance data.
Create user flows, process flows, annotated wireframes, and interactions for complex applications; build wireframes, prototypes, and high-level process flows.
Create and deliver presentations and supporting project materials, including timelines, visual graphics, infographics, storyboards, process documentation, industry snapshots, client analyses, executive summaries, and case studies and credentials.
Determine marketing strategy using analytics insights for financial and marketing industries, including demand generation and campaign strategies informed by benchmarks, segmentation, funnel assessments, and ROI analysis.
Use Salesforce technologies and related applications, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Health Cloud, Financial Cloud, Platform applications, and CPQ software.
Use automation tools to design experiments and testing methods, assess digital marketing approaches, and optimize marketing strategy.
Work cross-functionally with business users, subject matter experts, and sponsors across global regions and business functions to define business needs and refine cloud marketing strategies.
Mentor junior practitioners by providing feedback, sharing project experiences, and supporting network-building.