Senior Consultant, Functional Transformation

Urban Ridge Supplies • New York, NY

23h • $86,700 - $170,900

About The Position

Join Deloitte’s Customer team, which helps organizations build deeper customer relationships through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. The team works across customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service to enhance customer experiences and drive sustained growth and customer value creation and capture. It brings together strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to address challenges affecting customers, partners, constituents, and the workforce.

As part of the Digital Foundry, Operate, & Innovation offering, this role designs and documents agentic solution archetypes, advises engineering teams on implementation, coordinates with other solution development teams, and researches emerging market innovations. The offering designs and delivers services to run digital businesses, manage innovation and assets, and commercialize intellectual property across Customer offerings. Recruiting for this role ends on October 15, 2026. The role may require travel up to 50% on average, depending on the work, clients, and industries served.

Requirements

• At least 4 years of consulting and/or Customer operate/implement experience.
• At least 2 years of hands-on solution engineering experience on at least one hyperscaler cloud; AWS or GCP preferred.
• Bachelor’s degree.
• Ability to travel up to 50% on average, based on the work, clients, and industries/sectors served.

Nice To Haves

• Master’s degree in computer science, information systems, or another technology-related field, or an equivalent number of years of experience.
• Experience managing global service delivery from multiple centers.
• Strong understanding of SDLC methodologies such as Agile, SCRUM, RUP, or other methodologies.
• Expertise in an industry vertical, such as Financial Services, Life Sciences, Manufacturing, Technology, Retail, or Media.
• Experience presenting and selling ideas to clients or other decision-makers across technical and non-technical audiences.
• Comfort using AI development tools such as Copilot and Claude Code.
• AWS or GCP cloud experience.

Responsibilities

• Design agentic solution archetypes using available agentic and cloud technology to demonstrate a use case or scenario.
• Document solutions using LucidChart or similar tools and advise engineering teams on developing solutions based on the archetype.
• Interview and coordinate with other agentic solution development teams to learn and evangelize best practices and emerging trends.
• Research and explore market innovations and advancements, including models, platforms, packages, frameworks, and standards such as A2A, A2UI, MCP, OTEL, and swarms.

Benefits

• May be eligible to participate in a discretionary annual incentive program, subject to its rules and various factors including individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior