Prestige Beauty Counter Manager - Full Time - Mt Pleasant

Belk•Mount Pleasant, SC

About The Position

The Beauty Counter Manager drives personal and team results within an assigned brand, building personalized client relationships and sharing enthusiasm for cosmetic, beauty, and fragrance trends. The role uses engaging selling behaviors and strategies to enhance customer experience while executing promotions, special events, and customer outreach. The position requires a competitive drive and entrepreneurial confidence to succeed in a fast-paced commission environment. It is hourly, with eligibility for a monthly bonus.

Requirements

At least 1 year of retail experience and dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed, able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Must maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine team, vendor, customer, and community relationships to create memorable store experiences.
Lead the team in delivering excellent customer service, driving sales, achieving goals, and executing promotions, special events, and customer outreach.
Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and customer service.
Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in current industry tips and beauty trends.
Drive repeat client interactions as a knowledgeable and trusted resource.
Support associate onboarding, teaching opportunities, and continued learning; use team meetings and one-on-one touch bases to review goals and performance.
Ensure associates understand available inventory and product assortment, and use clienteling tools and technology to provide a personalized omnichannel experience.
Support store fulfillment by accurately and efficiently executing omni processes in designated areas.
Support merchandising, replenishment, recovery, and cleanliness, maintaining visual merchandising and beauty hygiene standards and following vendor and company directives.
Partner with store leaders on schedules that reflect business needs, traffic plans, and event strategies.
Adapt tactics and priorities as business needs change.
Lead shortage control and inventory accuracy in designated areas, including timely price changes, product transfers, and processing damaged items.
Promote team knowledge of inventory management, asset protection procedures, and safety guidelines.