Beauty Advisor - Prestige Beauty, Galleria - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build customer confidence and drive sales. The role combines product expertise and hospitality: offering advice and demonstrations, providing tailored consultations that may include makeup application and skincare recommendations, and staying current on beauty trends and product innovations. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals. Daily work also includes preparing and maintaining an organized, shoppable sales floor, learning about new arrivals, best sellers, promotions, and trends, supporting colleagues, and helping customers understand loyalty program benefits. This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized beauty experiences by building customer relationships, uncovering customer needs, demonstrating product application, and educating customers about beauty product benefits and use.
- Offer beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
- Grow and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals through exceptional customer service and product knowledge.
- Promote new products, product launches, offers, and sales events, and stay informed about trends and promotions through training and vendor education.
- Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support teammates through honest, caring, and collaborative service.
- Prepare for the day by reviewing sales goals and learning about new arrivals and top-selling items.
- Thank customers and ensure they have what they need at the end of their visit.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
