Prestige Beauty Advisor

Ulta Beauty, Inc.•La Habra, CA
•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and helping them select and purchase merchandise. The role follows company policies and procedures while maintaining store standards for cleanliness and replenishment. It supports the Sales Manager through a focus on performance, people, and process. A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are important to the role. The PBA contributes to retail and service sales, guest loyalty, shrink, and omnichannel goals, with particular focus on prestige and iconic brands. They provide personalized guest service, perform makeup applications and skincare analysis, demonstrate products, support appointments and in-store events, and stay informed about industry trends and products. The role also involves ongoing training, collaboration with store teams, maintaining merchandise and operational standards, participating in inventory and shipment activities, promoting loyalty offerings, and protecting company assets. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at corporate meetings or conferences that may involve overnight stays. Work includes frequent movement around the store, standing, bending, reaching, pushing, pulling, twisting, lifting or moving up to 10 pounds, and continuous coordination and manipulation of objects. The pay range is $17.50–$26.00 per hour; exact pay depends on factors including qualifications, experience, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • High school diploma is preferred.
  • Cosmetology, esthetician, or demonstrator’s license where required by state law.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
  • Passion for and significant competency in prestige products, guest service, and selling.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Strong communication skills.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to attend corporate business meetings and conferences, including overnight stays.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty including credit, retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
  • Provide exceptional, personalized guest service by greeting and engaging guests, identifying their needs, recommending complementary products or services, and sharing information about promotions, events, and services.
  • Handle sales, refunds, and exchanges courteously.
  • Perform makeup applications, skincare analysis, and product demonstrations for guests.
  • Book appointments and support services and in-store events that meet guest experience and sales goals.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Contribute to an inclusive environment for teammates, peers, and guests.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Participate in ongoing training and brand and category education.
  • Follow company policies, procedures, standards, and dress code.
  • Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers according to hygiene standards.
  • Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
  • Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
  • Promote the guest loyalty program, credit, and Ulta Beauty app as appropriate.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off.
  • Full-time positions are eligible for health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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