Prestige Beauty Advisor

Ulta Beauty, Inc.•Johnson City, TN

12h•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, determining their individual needs, and helping them select and purchase prestige merchandise while following company policies and procedures. The PBA maintains overall store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on performance, people, and process. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, loyalty, and operational goals with a particular focus on prestige and iconic brands. The role includes providing personalized guest service, performing makeup applications and skincare analyses, demonstrating products, booking appointments, supporting services and in-store events, and staying informed about beauty trends and products. The PBA also helps maintain merchandise presentation, testers, cleanliness, inventory and shipment processes, and compliance with company standards. The position requires a flexible schedule that includes days, evenings, weekends, and holidays. Corporate business meetings and conferences may require overnight stays. Work involves frequent mobility and standing, bending, reaching, pulling, pushing, and twisting, as well as continuous lifting or moving of up to 10 pounds and continuous coordination and manipulation of objects.

Requirements

A cosmetology, esthetician, or demonstrator’s license where required by state law.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Ability to perform the stated physical activities, including frequent mobility, standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, retail shrink, and omnichannel sales, with particular focus on prestige categories and iconic brands.
Provide each guest with exceptional, personalized service by greeting and engaging them, assessing their needs, recommending products or services, and communicating promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations to support sales and the guest experience.
Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with managers and associates throughout the store to help grow the business.
Participate in ongoing training and brand and category education.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.