Prestige Beauty Advisor

Ulta Beauty, Inc.•Salt Lake City, UT

5d•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, determining their individual needs, and assisting with merchandise selection and purchase. The role follows company policies and procedures while maintaining store standards for cleanliness and replenishment. It supports the Sales Manager through a focus on sales and service performance, guest service and associate culture, and operating procedures and compliance. Success requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, loyalty, shrink, and omnichannel goals, with a particular focus on prestige products and iconic brands. The role provides personalized guest service, performs makeup applications, skincare analyses, and product demonstrations, and books appointments and supports services and in-store events. It also includes product education, collaboration and training, maintaining prestige work areas and testers, store upkeep, merchandise and inventory tasks, loyalty-program promotion, loss prevention, and other assigned operational duties. The schedule is flexible and includes days, evenings, weekends, and holidays. The position may require attendance at corporate business meetings and conferences, including overnight stays. Work involves frequent movement around the store, standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The company will engage in an interactive process to consider reasonable accommodations when a disability prevents an associate from performing an essential job function.

Requirements

Demonstrated passion and significant competency for prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.
Ability to meet the described physical demands, with reasonable accommodation considered through the company’s interactive process where applicable.

Nice To Haves

High school diploma preferred.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, focusing on the prestige category and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products or services, and sharing information about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations to support sales and the guest experience.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing training, including prestige and iconic brand product training and brand and category education.
Know and comply with company policies, procedures, and standards, and adhere to the dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app, on the salesfloor and when prompted by company systems.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.