Prestige Beauty Advisor

Ulta Beauty, Inc. • Brentwood, CA

6d • Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in prestige categories, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their needs, and helping them select and purchase merchandise while following company policies and procedures. The role maintains store standards for cleanliness and replenishment and supports the Sales Manager through sales and event performance, guest service and associate culture, and adherence to operating procedures and compliance standards. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The PBA contributes to store sales, loyalty, shrink, and omni-channel goals, with a focus on prestige products and iconic brands. They provide personalized service, perform makeup applications and skincare analyses, demonstrate products, book and support services and events, stay current on industry trends, and participate in ongoing training. They also maintain merchandise presentation and testers, uphold cleanliness and operational standards, support inventory and shipment tasks, promote the loyalty program, and protect company assets.

The role requires a flexible schedule that may include days, evenings, weekends, and holidays. Attendance at corporate meetings and conferences, including overnight stays, is required. The work involves frequent movement and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. The company will engage in an interactive process to consider reasonable accommodation when a disability prevents an associate from performing an essential job function.

Requirements

• High school diploma is preferred.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Passion for and significant competency in prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Flexible availability for days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

• High school diploma.
• One year of relevant work experience or equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with emphasis on prestige products and iconic brands.
• Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products or services, and sharing information about promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analyses, and product demonstrations for guests.
• Book appointments and support services and in-store events that advance the guest experience and prestige and iconic brand sales goals.
• Stay informed about industry trends, products, and services, and learn relevant ingredients and benefits.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including prestige and iconic brand product training and brand and category education.
• Follow company policies, procedures, standards, and dress code.
• Replenish and maintain presentation of prestige and iconic brand work areas, including signage, facing, and hygienically maintained testers.
• Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Assist with merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off.
• Full-time positions are eligible for health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed