Prestige Beauty Advisor

Ulta Beauty, Inc.•Dallas, TX

7d•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in prestige categories—including color cosmetics, skincare, and fragrance—by engaging guests, understanding their individual needs, and helping them select and purchase merchandise. The PBA follows company policies and procedures while maintaining store standards for cleanliness and replenishment. The role supports the Sales Manager through a focus on sales and events, guest service and associate culture, and operating procedures and compliance. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, loyalty, and operational goals, with particular emphasis on prestige products and iconic brands. The role includes providing personalized guest service, conducting makeup applications and skincare analyses, demonstrating products, booking and supporting appointments and events, staying current on beauty trends, maintaining merchandise and testers, supporting store operations, and participating in training. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and attendance at corporate meetings and conferences that may require overnight stays.

Requirements

High school diploma is preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales goals, with a focus on prestige categories and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products or services, and sharing current promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations for guests.
Book appointments and support services and in-store events that provide a strong guest experience and support sales goals.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing prestige and iconic brand training and other brand and category education.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Attend corporate business meetings and conferences, including those involving overnight stays.