Prestige Beauty Advisor

Ulta Beauty, Inc.•Madisonville, KY

20h

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and assisting them with merchandise selection and purchases while following company policies and procedures. The role maintains overall store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on sales and events, guest service and associate culture, and operating procedures and compliance. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to retail and service sales, guest loyalty, loss prevention, and omni-channel sales goals, with particular focus on prestige and iconic brands. The role provides personalized guest service, performs makeup applications and skincare analysis, demonstrates products, books appointments, and supports services and in-store events. It also includes ongoing product and industry learning, collaboration and training, maintaining merchandise presentation and testers, keeping store areas clean, and completing merchandising, inventory, shipment, and other operational tasks. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, as well as attendance at corporate business meetings and conferences, which may involve overnight stays. Work involves frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions.

Requirements

High school diploma preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Demonstrated passion and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical activities described, including frequent movement and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, focusing on prestige and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products or services, and sharing information about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about industry trends, products, services, ingredients, and benefits to better serve guests.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and internal and external guests.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing training and brand and category education to develop professionally and support prestige sales performance.
Follow and help ensure compliance with company policies, procedures, and standards, including the dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests on the salesfloor and when prompted by company systems.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Attend corporate business meetings and conferences, including those requiring overnight stays.