Prestige Beauty Advisor

Ulta Beauty, Inc.•Brownsville, TX

5d•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—color cosmetics, skincare, and fragrance—by engaging guests, determining their individual needs, and helping them select and purchase prestige merchandise while following company policies and procedures. The PBA maintains overall store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on sales and performance, guest service and associate culture, and operating procedures and compliance. The role calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store retail and service sales, guest loyalty, shrink, and omnichannel goals, with a specific focus on prestige and iconic brands. The role includes greeting and assisting guests, recommending complementary products and services, handling sales and returns, performing makeup applications and skincare analyses, demonstrating products, and supporting appointments and in-store events. The PBA stays informed about industry trends and product knowledge, participates in ongoing training, collaborates with store colleagues, and follows company standards and procedures. Additional duties include replenishing and maintaining prestige work areas and testers, keeping store areas clean, assisting with resets, planograms, displays, inventory, and shipment processing, promoting the loyalty program and app, and following loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and attendance at corporate meetings and conferences, which may involve overnight stays. Working conditions involve frequent movement and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Requirements

High school diploma preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Flexible availability for days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences, including those involving overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, focusing on prestige and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing assistance, recommending complementary products or services, and communicating promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations for guests.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about industry trends, products, and services and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Contribute to an inclusive environment and collaborate with store managers and associates to help grow the business.
Participate in ongoing training, including prestige and iconic brand product training and brand and category education.
Follow company policies, procedures, standards, and dress code.
Replenish, sign, and face prestige and iconic brand work areas, and maintain testers according to hygiene standards.
Maintain cleanliness and operational standards throughout the store, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Assist with merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
Promote the guest loyalty program, credit offering, and Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.