Prestige Beauty Advisor

Ulta Beauty, Inc.•Morehead City, NC

12d

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category, including color cosmetics, skincare, and fragrance, by engaging guests, determining their needs, and assisting with merchandise selection and purchases while following company policies and procedures. The role maintains overall store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on sales and in-store events, guest service and associate culture, and operating procedures and compliance. It calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, guest loyalty, shrink, and omnichannel goals, with particular attention to prestige and iconic brands. The position provides personalized service, performs makeup applications and skincare analysis, demonstrates products, books appointments, and supports services and in-store events. It also maintains merchandise presentation and hygiene standards, supports store operations and inventory activities, participates in training, and follows Ulta Beauty policies and loss-prevention practices. The role requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at corporate business meetings and conferences, including overnight stays. Working conditions involve frequent movement and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodations when a disability prevents an associate from performing an essential job function.

Requirements

High school diploma is preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Availability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty including credit, retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
Provide exceptional, personalized guest service by greeting and engaging guests, recommending complementary products or services, and communicating promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analysis, and product demonstrations for guests.
Book appointments and support services and in-store events that provide a strong guest experience and support sales goals.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing training and brand and category education.
Follow Ulta Beauty policies, procedures, standards, and dress code.
Keep prestige and iconic brand work areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
Communicate the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Perform other operational tasks as directed.