Prestige Beauty Advisor

Ulta Beauty, Inc.•Highland, IN

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in prestige categories, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their needs, and assisting with merchandise selection and purchase. The role follows company policies and procedures while maintaining store standards for cleanliness and replenishment. It supports the Sales Manager through a focus on sales performance and in-store events, guest service and associate culture, and operational procedures and compliance. The position calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA provides personalized service, recommends products and services, performs makeup applications and skincare analysis, demonstrates products, and supports appointments and in-store events. The role also helps maintain merchandise displays and testers, store cleanliness, and operational standards; participates in training and inventory-related tasks; and promotes guest loyalty offerings while following loss-prevention practices.

Requirements

Cosmetology, esthetician, or demonstrator’s license where required by state law.
Demonstrated passion and significant competency for prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Flexible availability for days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty and credit, retail shrink, and omnichannel sales, with a focus on prestige categories and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, and sharing information about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about industry trends, products, services, ingredients, and benefits.
Maintain prompt, regular attendance.
Contribute to an inclusive environment and collaborate with managers and associates to help grow the business.
Participate in ongoing product, brand, and category training.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic-brand areas replenished, signed, and faced, and maintain testers in compliance with hygiene standards.
Maintain store operational standards and cleanliness, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.