Prestige Beauty Advisor

Ulta Beauty, Inc.•Henderson, NV

7d•Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their needs, and assisting them with selecting and purchasing merchandise while following company policies and procedures. The role maintains store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on sales performance and in-store events, guest service and associate culture, and operating procedures and compliance. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to store sales, loyalty, shrink, and omni-channel goals, with particular attention to prestige and iconic brands. They provide personalized service, conduct makeup applications, skincare analyses, and product demonstrations, book appointments, support services and in-store events, and keep current on industry trends and product knowledge. The role also involves collaborating with store colleagues, participating in training, maintaining merchandise and store standards, following policies and loss-prevention practices, and performing operational tasks such as resets, inventory, and shipment processing. The position requires a flexible schedule that may include days, evenings, weekends, and holidays, and attendance at corporate meetings and conferences that may involve overnight stays. Work involves frequent movement around the store and standing, bending, reaching, pulling, pushing, and twisting, as well as continuous lifting or moving of up to 10 pounds and continuous coordination and manipulation of objects. The stated pay range is $15.50–$21.00 per hour; exact pay depends on factors including qualifications, experience, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time associates are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time associates are eligible for dental, vision, life, and disability benefits.

Requirements

High school diploma preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Flexible availability for days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.
Frequent mobility throughout the store; frequent standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on prestige and iconic brands.
Provide exceptional, personalized guest service by greeting and engaging guests, identifying their needs, recommending complementary products or services, and sharing information about promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations for guests.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with managers and associates throughout the store to help grow the business.
Participate in ongoing prestige, iconic brand, and category training and education.
Know and ensure compliance with company policies, procedures, and standards, and adhere to the dress code.
Keep prestige and iconic brand work areas replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.