Prestige Beauty Advisor

Ulta Beauty, Inc. • Glen Allen, VA

5d

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—color cosmetics, skincare, and fragrance—by engaging guests, identifying their individual needs, and assisting them with selecting and purchasing prestige merchandise while following company policies and procedures. The role maintains overall store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on performance, people, and process. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The PBA contributes to retail and service sales, guest loyalty, shrink, and omnichannel goals, with particular attention to prestige and iconic brands. The role delivers personalized guest service, performs makeup applications and skincare analyses, demonstrates products, books appointments, and supports services and in-store events. It also involves maintaining product displays and testers, store cleanliness and operational standards, completing merchandising and inventory tasks, participating in training, and following company policies, procedures, and loss-prevention practices.

The schedule is flexible and includes days, evenings, weekends, and holidays. The position may require attendance at corporate meetings and conferences involving overnight stays. Work involves frequent movement and standing throughout the store, bending, reaching, pulling, pushing, twisting, continuous lifting or moving of up to 10 pounds, and continuous coordination and manipulation of objects. The listed pay range is $14.50–$19.50 per hour, with exact pay based on factors including qualifications, experience, shift, and location. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Passion for and significant competency in prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences, including overnight stays.
• Ability to perform the described physical activities, including frequent mobility and standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales goals, focusing on prestige and iconic brands.
• Provide exceptional, personalized guest service by greeting and engaging guests, recommending complementary products or services, and sharing promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analyses, and product demonstrations to support sales and guest experience.
• Book appointments and support services and in-store events.
• Stay informed about industry trends, products, services, ingredients, and benefits to better serve guests.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests, and collaborate with store managers and associates to grow the business.
• Participate in ongoing prestige, iconic brand, brand, and category training.
• Follow company policies, procedures, standards, and dress code.
• Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and practices.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests as appropriate.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED