Prestige Beauty Advisor

Ulta Beauty, Inc.•Ames, IA

13d

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, identifying their needs, and helping them select and purchase merchandise while following company policies and procedures. The role maintains store standards, including cleanliness and replenishment, and supports the Sales Manager through a focus on sales performance, guest service and associate culture, and operating procedures and compliance. The position calls for enthusiasm for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA provides personalized service and product recommendations, performs makeup applications, skincare analyses, and product demonstrations, and supports appointments and in-store events. The role also contributes to sales, guest loyalty, shrink and omnichannel goals; maintains prestige work areas and store operations; participates in training and merchandising activities; and follows company standards and loss-prevention practices. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Attendance at corporate business meetings and conferences, including overnight stays, is also required. The job involves frequent movement and standing throughout the store, bending, reaching, pulling, pushing, and twisting, as well as continuous lifting or moving of up to 10 pounds and coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodations when a disability prevents an associate from performing an essential job function.

Requirements

High school diploma is preferred.
Cosmetology, esthetician, or demonstrator’s license where required by state law.
One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
Passion for and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on prestige and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing service, recommending complementary products or services, and sharing current promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analyses, and product demonstrations for guests.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits to better serve guests.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Collaborate with managers and associates throughout the store to help grow the business.
Participate in ongoing prestige, iconic brand, brand, and category training and education.
Follow and help ensure compliance with company policies, procedures, and standards, including the dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain cleanliness and operational standards across the salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences, including those requiring overnight stays.