Prestige Beauty Advisor

Ulta Beauty, Inc.•Longview, TX

13d

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category, including color cosmetics, skincare, and fragrance, by engaging guests, understanding their needs, and helping them select and purchase merchandise while following company policies and procedures. The role also maintains store standards for cleanliness and replenishment and supports the Sales Manager through sales performance, guest service and associate culture, operational procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The PBA contributes to sales and loyalty goals, provides personalized recommendations and product demonstrations, supports appointments and in-store events, collaborates with store teams, participates in training, and completes operational duties. The schedule is flexible and includes days, evenings, weekends, and holidays. Corporate business meetings and conferences may require overnight stays.

Requirements

Cosmetology, esthetician, or demonstrator’s license where required by state law.
Demonstrated passion and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on prestige products and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing assistance, recommending complementary products or services, and sharing promotions, events, and services.
Handle sales, refunds, and exchanges courteously.
Perform makeup applications, skincare analysis, and product demonstrations to support sales and the guest experience.
Book appointments and support services and in-store events that deliver a strong guest experience and meet prestige and iconic brand sales goals.
Stay informed about beauty industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Contribute to an inclusive environment and collaborate with managers and associates to help grow the business.
Participate in ongoing training and brand and category education.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain store cleanliness and operational standards, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
Share information about the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.