Beauty Advisor - Prestige Beauty, Galleria - Full Time

Macy's • Fort Lauderdale, FL

1d

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who helps customers find products and create personalized shopping experiences. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style.

You build lasting client relationships through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. You help maintain a clean, organized, and shoppable sales floor, stay informed about new arrivals, top-selling items, trends, and promotions, and contribute to a welcoming and collaborative team environment. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to deliver personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers about beauty products.
• Ability to use point-of-sale technology and digital tools.
• Ability to talk, lift, move constantly, stand, reach with arms and hands, and stand for at least two consecutive hours.
• Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Welcome customers and create friendly, personalized conversations that build customer relationships.
• Provide beauty advice, product demonstrations, makeup application, skincare recommendations, and education about product benefits and use.
• Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Support teammates with honesty, care, and collaboration, and continually learn to improve individual and store results.
• Thank customers at the end of their visit and ensure they have what they need.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed