Prestige Beauty Advisor

Ulta Beauty, Inc.•Acworth, GA

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in the prestige category—including color cosmetics, skincare, and fragrance—by engaging guests, determining their needs, and helping them select and purchase merchandise. The role delivers exceptional guest service while following company policies and procedures and maintaining store standards for cleanliness and replenishment. The PBA supports the Sales Manager through a focus on sales and in-store events, guest service and associate culture, and operating procedures and compliance. A passion for beauty, strong guest service, and the ability to learn and communicate product knowledge are essential. The role includes makeup applications, skincare analysis, product demonstrations, appointment booking, and support for services and in-store events. The PBA also helps maintain merchandise presentation and testers, contributes to store operations and inventory tasks, shares information about guest loyalty offerings, and follows loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays. Corporate business meetings and conferences may involve overnight stays.

Requirements

Cosmetology, esthetician, or demonstrator’s license where required by state law.
Demonstrated passion and significant competency in prestige products, guest service, and selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong communication skills.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to attend corporate business meetings and conferences, including overnight stays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, retail shrink, and omni-channel sales, with a focus on prestige products and iconic brands.
Provide exceptional guest service by greeting and engaging guests, personalizing recommendations, suggesting complementary products or services, and sharing current promotions, events, and services.
Courteously handle sales, refunds, and exchanges.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt and regular attendance.
Contribute to an inclusive environment and collaborate with managers and associates to help grow the business.
Participate in ongoing training and product and category education.
Follow company policies, procedures, standards, and dress code.
Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers according to hygiene standards.
Maintain store operational standards, including cleanliness of salesfloor, restrooms, cashwrap, backroom, and break area, and keep makeover stations up to company standards.
Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Perform other operational tasks as directed.