Prescription Refill Representative

Providence•Spokane, WA

About The Position

The Prescription Renewal Representative handles all aspects of processing prescription renewal requests. Working under the supervision of pharmacy services and within established protocols, the representative may act on behalf of the provider authorizing prescription refills. The role helps maintain high patient satisfaction by providing exceptional customer service and serving as a liaison between patients, physicians, and pharmacies. The position is with Physician Management Group and is part of Providence’s patient-focused, whole-person care culture.

Requirements

  • High school diploma or GED.
  • Washington Pharmacy Technician License upon hire.
  • Two years of Pharmacy Technician experience.

Responsibilities

  • Process prescription renewal requests.
  • Provide exceptional customer service to patients.
  • Serve as a liaison between patients, physicians, and pharmacies.
  • Work under pharmacy services supervision and follow established protocols when processing renewals.

Benefits

  • Best-in-class benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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