Prescription Coordinator

MARYLAND PRIMARY CARE PHYSICIANS LLC•Hanover, MD

7d•$19 - $22

About The Position

The Prescription Coordinator coordinates the patient prescription process under the direction of a Physician or Nurse Practitioner. The role supports primary health care and patient care management and reports to the Site Practice Manager or Front Office Supervisor. The position has no supervisory responsibilities. The coordinator prepares prescriptions as directed, tracks prescription requests and status, completes medication-related paperwork and prior authorizations, and communicates with patients and specialty physicians or medical facilities. The role also maintains related records, protects patient confidentiality, provides customer service, and performs other medical administrative duties as assigned.

Requirements

High school education.
3–5 years of related medical experience.
Knowledge of medical practice and patient care procedures.
Skill in maintaining records and recording test results.
Skill in developing and maintaining department quality assurance.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Ability to maintain quality control standards.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly.
Knowledge of medical prescription requirements and medical terminology.
Functional computer literacy.

Responsibilities

Coordinate patient prescriptions.
Maintain administrative files to track patient prescriptions.
Contact patients with follow-up questions or concerns related to requested medication.
Prepare prescriptions at the direction of a Physician or Nurse Practitioner.
Complete paperwork associated with medication needs.
Assist with other medical administrative duties and assignments.
Contact patients regarding prescription status.
Provide prescription-related information to patients, specialty physicians, or medical facilities.
Maintain related files, records, and other information.
Monitor requests for scheduled medications to identify requests made too early, excessive use, or potential danger to patients.
Complete and document medication prior authorizations.
Maintain excellent customer service when dealing with patients, coworkers, and the public.
Maintain patient confidentiality.
Perform related work and other duties as assigned.