Refill Specialist
About The Position
River Valley Family Health Centers is hiring a full-time Medication Refill Specialist for its clinic in Delta, Colorado. This role serves as a point of contact for patients and coordinates prescription refills, insurance prior authorizations, medication-related education, and follow-up care. The specialist also coordinates with pharmaceutical representatives and promotes the organization’s pharmacy and 340B program. The position is 40 hours per week and pays $21.00–$24.37 per hour, depending on experience and certifications. River Valley Family Health Centers’ mission is to provide high-quality healthcare in an integrated and culturally respectful manner. The organization emphasizes affordable access to care, patient-centered quality, accountability, integrity, and overcoming barriers to care.
Requirements
- High school diploma or equivalent.
- BLS certification required.
- Ability to travel between clinics as needed.
- Ability to maintain positive working relationships with team members, patients, families, and others.
- Ability to use a computer for timekeeping, electronic medical record documentation, and follow-up tasks.
- Ability to maintain confidentiality.
- Ability to stand and walk for long periods, sit at a computer, and lift, carry, push, and pull up to 35 pounds.
- Employees are exposed to blood, body fluids, and other occupational hazards and must complete mandatory vaccines, including Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.
Nice To Haves
- Completion of an approved educational program for Licensed Practical Nurses, Medical Assistants, or Pharmacy Technicians.
- Active LPN or Pharmacy Technician certification, or ability to obtain a Provisional Pharmacy Technician (CPhT) certification before hire and full active certification within 18 months of hire.
- At least one year of experience in an ambulatory healthcare setting.
- Bilingual abilities.
Responsibilities
- Serve as a point of contact for patients regarding prescription medication refill needs.
- Refill prescriptions in response to requests from providers, patients, or pharmacies.
- Obtain medication prior authorizations from patients’ insurance companies.
- Coordinate pharmaceutical representatives for drug samples, patient assistance, and learning opportunities.
- Encourage and promote River Valley services related to medications, including the pharmacy and 340B program.
- Provide health-related education and compassionate support to patients and families, including guidance on taking medications correctly and obtaining refills.
- Coordinate follow-up appointments related to medication refills.
- Travel between clinics as needed.
Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance.
- AFLAC supplemental insurance.
- 401(k) matching, with participation available after 90 days.
- Employee assistance and wellness programs.
- Generous paid time off accruing and available from the first day of employment.
- Continuing education opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
