Presales & Solutions Architect

MyWave.ai•New York City, NY
•Remote

About The Position

MyWave.ai is hiring a Presales & Solutions Architect based on the East Coast of the USA, working remotely and covering customers and partners across the USA and EMEA. The role is the technical and commercial face of MyWave, partnering day to day with the Partner Director, sales team, and Agentic Center of Excellence (CoE). The architect owns solutions from initial qualification through signed deal: understanding customer needs, designing solutions for SAP and non-SAP environments, building demonstrations and proofs of concept, and working with sales and partners to close opportunities. After the sale, the architect hands over to the Agentic CoE and partners, remaining involved through first go-live as needed. The position focuses on MyWave's agentic AI platform, which creates and deploys secure, governed agents across enterprise systems. The successful candidate is expected to bring strong SAP architecture and business-process knowledge; prior agentic AI expertise is not required, and platform training will be provided. The role also contributes field learnings and reusable solution assets to the Product and CoE teams.

Requirements

  • At least 5 years of experience as an SAP solution architect, functional architect, or senior consultant in a presales, delivery, or SI environment.
  • Hands-on architecture experience with SAP ECC and S/4HANA.
  • In-depth knowledge of at least two core process areas: Order to Cash, Procure to Pay, Record to Report, Plan to Produce, or Hire to Retire; working knowledge of the other areas.
  • Understanding of or direct experience with RISE with SAP and GROW with SAP, including migration paths, customer impacts, gaps, and edge cases.
  • Knowledge of how business processes apply in SAP Business One and other systems of record such as Oracle, Microsoft Dynamics, Salesforce, ServiceNow, or Workday.
  • A track record of working deals to close with sales teams and SI partners.
  • Comfort with SAP integration and extension, including APIs, OData, BTP, IDocs, BAPIs, and cross-system data and authorization flows.
  • Technical depth and willingness to learn to generate, configure, and deploy MyWave agents, including familiarity with data models, APIs, authentication such as SSO and OAuth, and MCP servers or equivalent tool integration.
  • Ability to reason about governance, including roles, authorizations, policy boundaries, audit, and deterministic processes.
  • Deep knowledge of end-to-end processes in at least one industry and ability to apply best practice to customer processes.
  • Ability to identify process breakdowns, quantify their costs, and explain how an agent can address them.
  • Excellent presentation, written, and verbal communication skills, with credibility among executives and SAP architects.
  • Consultative approach: listens, challenges constructively, and transfers knowledge.
  • Fluent English.
  • Based on the East Coast of the USA and authorized to work there.
  • Comfortable adjusting working hours to cover EMEA and willing to travel across the US and to EMEA as pursuits require.

Nice To Haves

  • Working knowledge of agentic AI, LLMs, or automation; training will be provided.
  • Spanish or a European language.
  • SAP certifications in S/4HANA functional areas, BTP, or architecture.
  • Experience in a large SI's SAP practice or at an SAP partner, and an existing network in the US or EMEA SAP ecosystem.
  • Prior presales or bid ownership experience at a software vendor.
  • Exposure to regulated industries and compliance frameworks such as SOX, IFRS, or GDPR and their implications for automation.
  • Experience with Joule, Joule Studio, or SAP Build.
  • Hands-on experience with LLM tooling, prompt design, agent frameworks, MCP, or A2A.

Responsibilities

  • Lead customer and partner discovery to understand business processes, pain points, systems of record, governance, and policy constraints.
  • Architect agent solutions for customer environments that include SAP ECC, S/4HANA (on-premise, private cloud, and public cloud), SAP Business One, and non-SAP systems.
  • Map customer processes to MyWave ontology best practices and identify opportunities for agents to reduce manual work, errors, and delays.
  • Position MyWave alongside SAP Joule, RISE with SAP, and GROW with SAP, including explaining where MyWave extends Joule or addresses needs not met by standard SAP.
  • Own technical responses to RFPs, RFIs, and security and architecture reviews.
  • Generate, configure, and deploy agents on the MyWave platform for SAP and non-SAP systems, using MCP servers for S/4HANA and Business One and the MyWave Runtime.
  • Build tailored demonstrations, proofs of concept, and pilots using customer processes and data.
  • Present to executives, process owners, and SAP architecture teams.
  • Provide field feedback to Product on gaps, recurring patterns, ontology extensions, and potential use cases.
  • Serve as solution architect on partner-led opportunities with GSI, SI, and SAP partners in the US and EMEA, and enable partner SAP practices to sell, architect, and deliver MyWave.
  • Hand over to the Agentic CoE for deployment and skills transfer, and remain engaged through first go-live to help protect the customer reference.
  • Work with company and partner sales teams from qualification through close, carrying the technical win and sharing accountability for commercial outcomes.
  • Contribute to pricing, scope, and statement-of-work definition for designed solutions.
  • Contribute reusable CoE assets, including reference architectures, demo agents, industry process playbooks, and enablement material.
  • Share US and EMEA patterns and learnings with CoE colleagues in other regions.
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