Pre-sales Solution Engineer - Renewable Energy SaaS

3E • Durham, NC

18d • Onsite

About The Position

3E is seeking a Pre-sales Solutions Engineer to support SynaptiQ, its digital platform for renewable energy operational asset management and analytics, and expand the company’s presence in the North American renewable energy market. The role is part of the Commercial (Sales) team and serves as a technical advisor to prospects, explaining how SynaptiQ can optimize renewable asset performance across the project lifecycle and connect with customers’ operational data and systems.

The position owns the technical side of the North American sales cycle, from discovery through demonstrations, pilots, proposals, and handover to delivery. It also serves as the pre-sales team’s OT/IT integration subject matter expert, supporting colleagues in North America and Europe with integration assessment, feasibility, design, and risk identification. The role works closely with Sales, Product Management, Engineering, and Operations/Customer Success, reports to the Presales Manager, and calls for autonomy and initiative as the US office grows. The engineer will help build sales playbooks, demo assets, qualification standards, and a scalable integration practice.

Requirements

• At least 3 years of experience in industrial or utility OT environments, including hands-on systems integration and meaningful renewable energy exposure.
• Understanding of operations in at least one relevant asset class, such as solar, battery storage, or wind, and ability to engage credibly with asset managers, O&M providers, IPPs, developers, and EPCs.
• At least 3 years in sales, pre-sales, or another customer-facing commercial role, such as solutions engineering, systems integration, or implementation.
• Hands-on IT/OT integration experience, including personally designing, configuring, or troubleshooting operational data integration involving SCADA, data acquisition systems, industrial gateways, local data buffering, or historians.
• Ability to assess source interfaces, tag mapping, timestamps, units, sampling intervals, missing data, and historical data transfer, and to design and execute an integration plan.
• Ability to facilitate technical discovery workshops, ask effective questions, and present to both technical and business audiences.
• Solid SaaS and cloud fundamentals, with the ability to explain architecture, integration, and implementation concepts practically.
• Experience with relevant industrial protocols or interfaces, such as Modbus, OPC-UA, MQTT, or REST APIs.
• Autonomy, initiative, ability to move work forward independently, and willingness to ask for help early when needed.
• Fluent spoken and written English and strong presentation skills.
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
• Authorization to work in the United States.
• Willingness to travel occasionally for customer meetings, events, and internal alignment as needed.

Nice To Haves

• Comfort with hybrid, multi-technology portfolios combining solar, storage, and wind.
• Fluency with data and analytics, including KPI frameworks, data quality, performance modelling, dashboarding, and reporting.
• Familiarity with the US market context, including ERCOT, CAISO, PJM, NERC requirements, and their implications for monitoring and analytics platforms.
• Spanish or other additional languages useful across North America and Latin America.
• Experience with pre-sales tooling such as Salesforce or HubSpot, demo environments, Postman or other API tools, and practical SQL or Python skills.
• Experience with OPC-UA and MQTT protocols; these are highly valued.

Responsibilities

• Lead the technical side of the sales cycle, partnering with Sales to qualify opportunities and shape solutions from the first customer conversation through signature.
• Deliver tailored SynaptiQ demonstrations and presentations for technical and executive audiences, connecting platform capabilities to customer operational and financial outcomes.
• Facilitate technical discovery workshops to map customer workflows, data landscapes, integration points, security constraints, and success criteria.
• Define success criteria for pilots and proofs of concept, coordinate data access and configuration, and drive the work toward expected outcomes.
• Contribute technical content to proposals, including statements of work, assumptions, architecture and integration notes, and implementation approaches.
• Assess how customer SCADA, data acquisition systems, historians, gateways, and APIs can connect to SynaptiQ; identify prerequisites, unsupported interfaces, data quality issues, and operational or cybersecurity constraints.
• Develop discovery questions, compatibility information, security documentation, and partner capability maps to accelerate integration qualification in North America and Europe.
• Share customer and market feedback with Product and internal teams, including recurring needs, objections, competitor signals, and demo improvements; translate recurring integration demand into prioritized roadmap input.
• Collaborate with Sales, Product Management, Engineering, and Operations/Customer Success, and work with colleagues in Europe as needed.

Benefits

• Base salary in line with experience.
• Unlimited PTO.
• Health plan through United Healthcare for employee and family, with employee contributions ranging from 15% to 30% depending on the selected plan.
• Optional dental and vision insurance, with 50% of the cost covered by the employer.
• Life insurance.
• 401(k) with employer matching: 100% match on employee contributions up to 4% of salary, plus a 50% match on contributions between 4% and 6%.
• $60 monthly phone allowance.
• Opportunity for professional development in a fast-growing international company with an ambitious growth plan and innovative services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level