Pre-Sales Principal Consultant
About The Position
The Pre-Sales Retail Principal Consultant supports Syntax’s sales organization by leading solution design, developing retail-focused proposals, and translating business needs into compelling SAP-based solutions. The role works closely with sales, delivery, and subject matter experts to create pre-sales materials, demonstrate retail and SAP expertise, and position Syntax as a trusted transformation partner. It calls for strong consulting and client-facing skills, deep knowledge of retail operations, and the ability to influence strategic decisions and support client pursuits. The role includes engaging prospective retail clients, shaping SAP solution strategies, contributing to enterprise proposals and pursuit materials, and helping ensure that proposed solutions are feasible, scalable, and aligned with best practices. It also involves keeping current on SAP and retail developments and improving internal pre-sales knowledge and methods.
Requirements
- Extensive experience in SAP consulting, solution architecture, pre-sales, or a related client-facing advisory role.
- Strong understanding of retail business processes, including merchandising, supply chain, store operations, omnichannel commerce, or customer experience.
- Proven ability to lead discovery, shape solutions, and influence client decision-making.
- Experience developing proposals, presentations, and solution artifacts for enterprise clients.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work effectively across sales, delivery, and technical teams in a fast-paced environment.
- Strong business acumen and ability to connect technology solutions to business outcomes.
- Demonstrated ability to manage multiple pursuits and priorities simultaneously.
- Client-focused mindset with a track record of building trusted relationships.
- Proficiency in English is necessary for client-facing implementation activities across multiple regions.
- Bachelor’s degree in Information Systems, Computer Science, Business, Retail Management, or a related field, or equivalent practical experience.
Nice To Haves
- Experience supporting large-scale retail transformation, modernization, or cloud migration initiatives.
- Familiarity with enterprise consulting services such as application management, automation, integration, analytics, or AI-enabled services.
- Knowledge of retail technology ecosystems, including POS, merchandising, planning, supply chain, or commerce platforms.
- Experience working with global retail organizations or consumer-facing brands.
- Appreciation for innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.
- Ability to contribute to sales enablement content, best practices, and reusable pursuit assets.
- SAP certifications or other relevant professional certifications.
- Additional training in solution consulting, enterprise architecture, or retail industry processes.
Responsibilities
- Lead discovery sessions with prospective retail clients to understand business objectives, operational challenges, and transformation priorities.
- Design and present SAP solution strategies tailored to retail industry requirements and Syntax capabilities.
- Collaborate with sales teams to develop proposals, statements of work, estimates, and solution narratives.
- Support RFP, RFQ, and RFI responses with retail industry insights and solution expertise.
- Deliver presentations, demos, workshops, and executive-level solution discussions.
- Partner with delivery, architecture, and functional teams to ensure proposed solutions are feasible, scalable, and aligned with best practices.
- Translate complex retail and technology concepts into clear, client-friendly messaging.
- Identify risks, assumptions, dependencies, and differentiators during the pre-sales process.
- Contribute to account planning, opportunity strategy, and pursuit execution for retail clients.
- Stay current on SAP solution trends, retail industry developments, and Syntax service offerings.
- Support internal knowledge sharing and continuous improvement of pre-sales methodologies and assets.
Benefits
- Competitive, above-average compensation.
- Ability to work from abroad from time to time.
- Flexible working time models and home office.
- Company pension scheme or various health offers.
- Individual career planning with continuous training and coaching on the job.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
