Pre-Sales Engineer

ZONTAL Inc•99999, MA, OH

22h•Remote

About The Position

ZONTAL is seeking a technically skilled Pre-Sales Engineer to connect customer business requirements with technical solutions. The role works closely with Sales, Product Management, and Professional Services to demonstrate the value of ZONTAL's Enterprise Data Platform, supporting digital transformation and data integration needs in the life sciences industry. The Pre-Sales Engineer partners with customers and internal teams to design, prototype, and present solutions, including proofs of concept and evaluations. The role also develops prototype data pipelines, parsers, integrations, visualizations, and analytics; documents customer requirements; supports RFI and RFP responses; and facilitates handoff to Professional Services for implementation. The position is full-time, direct hire, and remote in the USA, reporting to the Vice President of Sales.

Requirements

Bachelor's degree in Computer Science, Data Science, Chemistry, Biology, Engineering, or a related technical or scientific field.
At least 2 years of hands-on programming experience with Python, R, or other relevant programming and scripting languages.
Familiarity with cloud-based platforms, enterprise software architecture, and data integration technologies.
Strong analytical, troubleshooting, and problem-solving skills, including the ability to develop creative solutions to complex technical challenges.
Ability to gather and analyze customer requirements and translate them into practical technical solutions.
Excellent verbal and written communication, presentation, and interpersonal skills, including the ability to explain technical concepts to technical and non-technical audiences.
Currently authorized to work in the United States for any employer; employment visa sponsorship is not provided now or in the future.

Nice To Haves

Experience in pre-sales engineering, solutions engineering, or technical consulting within an enterprise software environment.
Knowledge of life sciences, pharmaceutical, biotechnology, or other regulated scientific environments.

Responsibilities

Partner with Sales to understand customer business objectives, technical requirements, and challenges, and translate them into solution designs.
Design, prototype, and implement technical solutions for pre-sales engagements, including proofs of concept and customer evaluations.
Develop and deliver tailored product demonstrations, technical presentations, and customer workshops.
Research, design, and develop prototype data pipelines, parsers, and integrations for scientific laboratory instruments, equipment, and software systems.
Build data visualizations and analytical solutions using Python, R, or other programming and scripting languages.
Gather and document customer technical requirements, workflows, and data integration needs.
Collaborate with Sales, Product Management, R&D, and Professional Services to resolve technical challenges and align proposed solutions with customer expectations.
Provide technical expertise and support for RFIs, RFPs, and other customer evaluations.
Support technical discussions with customer stakeholders, communicating solution capabilities, architecture, and integration approaches.
Facilitate knowledge transfer from Sales to Professional Services to support successful customer implementation.