Pre-Sales Application Engineer

Agilent Technologies•Lexington, MA

7d•$105,075 - $210,150•Remote

About The Position

Agilent is seeking a dynamic, results-driven application engineer to drive sales of liquid chromatography products in the US and Canada by providing technical expertise and solutions to customers. The role works with customers and sales teams to understand requirements, demonstrate solutions, develop technical sales strategies, and support opportunities through technical closure. In Agilent’s Centers of Excellence, the engineer develops skills and knowledge while working on custom application solutions. The position may also contribute to post-sales activities and requires participation in customer/vendor credentialing when needed to access customer sites.

Requirements

Bachelor’s or Master’s degree, or equivalent.
1–2+ years of relevant experience in separation science in academia or industry.
Experience with liquid-phase separations and solutions, GPC, SEC, and MALS.
Excellent problem-solving, troubleshooting, and analytical skills.
Excellent presentation and communication skills, including use of virtual tools and customer-facing interactions.
Demonstrated ability to think creatively and develop solutions to complex challenges.
Consent to participate in and meet customer/vendor credentialing requirements; these may include proof of identification, proof of certification, and customer health and safety requirements.

Responsibilities

Work with account managers to define customer requirements, demonstrate Agilent solutions, and win qualified opportunities.
Provide scientific and technical expertise to help sales account managers and product specialists meet or exceed sales quotas.
Enhance customer experience through demonstrations in Agilent’s Centers of Excellence or customer laboratories.
Analyze customer requirements and recommend appropriate solutions.
Collaborate with the sales team to develop technical sales strategies.
Participate in the sales process from deal qualification through closure, and contribute to sales account planning.
Own the technical closure of deals.
Prepare and deliver technical seminars and contribute to scientific forums through written, oral, and poster presentations.
Represent the customer voice in future product and application design, including writing application briefs that highlight product capabilities.
Evaluate and support management on ramp-to-volume strategies for new products before release.
Promote Agilent products and assist in training the sales force.
Stay knowledgeable about competitors and identify lockout specifications and Agilent’s competitive advantages.
Contribute to post-sales activities as needed.
Meet Agilent-approved customer/vendor credentialing requirements necessary to access customer sites.