Pre-Sales Application Engineer

Agilent Technologies•Wilmington, NC
•Remote

About The Position

Agilent is seeking a dynamic, results-driven application engineer to support sales of liquid chromatography products in the US and Canada. The role delivers technical expertise and solutions to customers, using knowledge of the scientific market, sales and communication skills, and customer relationship-building. Based in Agilent’s Centers of Excellence, the engineer develops skills and knowledge while working on custom application solutions. The position is sales-incentive eligible and includes travel about 35% of the time, with an option to work remotely. The engineer partners with account managers and product specialists to understand customer requirements, demonstrate solutions, support qualified opportunities, and contribute to sales planning through deal closure. The role also develops customer-facing technical content and presentations, communicates customer needs to inform future products and applications, and supports new-product launch strategies. The full-time equivalent pay range is $105,075–$210,150 per year, with eligibility for bonus, stock, and benefits. In the US, the position is eligible for reimbursement for personal vehicle usage.

Requirements

  • Bachelor’s or Master’s degree, or equivalent.
  • At least 1–2 years of relevant separation-science experience in academia or industry.
  • Experience with liquid-phase separations and solutions, GPC, SEC, and MALS.
  • Excellent problem-solving, troubleshooting, and analytical skills.
  • Excellent presentation and communication skills, including use of virtual tools and customer-facing interactions.
  • Ability to think creatively and develop solutions to complex challenges.
  • Consent to participate in and meet customer-site credentialing requirements, which may include proof of identification, work-related certifications, and customer health and safety requirements.

Responsibilities

  • Work with account managers to define customer requirements, demonstrate Agilent solutions, and win qualified opportunities.
  • Provide technical and scientific expertise to help sales account managers and product specialists meet or exceed sales quotas.
  • Enhance customer experience through demonstrations in Agilent Centers of Excellence or customer laboratories.
  • Analyze customer requirements and recommend appropriate solutions.
  • Collaborate with the sales team to develop technical sales strategies.
  • Participate in the sales process from deal qualification through closure and contribute to sales account planning.
  • Own the technical closure of deals.
  • Prepare and deliver technical seminars to customers and prospects, and contribute to scientific forums through written, oral, and poster presentations.
  • Represent the customer voice in future product and application design, including writing application briefs that highlight product capabilities.
  • Evaluate and support management on ramp-to-volume strategies for new products before release.
  • Promote Agilent products and assist with sales-force training.
  • Maintain knowledge of competitors and identify specifications that demonstrate Agilent’s competitive advantages.
  • May contribute to post-sales activities.
  • Meet Agilent-approved customer/vendor credentialing requirements needed to access customer sites.

Benefits

  • Eligibility for bonus and stock.
  • Benefits are offered; specific benefits are not listed.
  • US reimbursement for personal vehicle usage.
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