Pre-Sales Cold Caller

Spotter

4d•Remote

About The Position

The Pre-Sales Cold Caller receives leads provided by the company, contacts truck drivers and owner-operators, and gathers information to create detailed profiles for individuals who answer. The role requires completing at least 8 profiles each day while maintaining professionalism and accuracy. The caller uses CRM tools to track interactions, responds to leads within 24 hours, and coordinates with the recruitment team to support seamless lead transitions. This position requires a reliable internet and phone connection for remote work, along with the ability to manage changing lead volumes and priorities independently.

Requirements

At least 1–2 years of fast-paced outbound calling and B2C sales experience.
Experience with customer-centered call handling.
Familiarity with CRM tools such as Salesforce, HubSpot, or similar.
Excellent verbal communication skills.
Strong customer service and relationship-building skills.
Ability to confidently conduct outbound calls and engage potential candidates.
Strong organizational and time management abilities.
Ability to multitask and meet daily targets.
Attention to detail when creating profiles and submitting information.
Ability to work independently in a fast-paced environment.
High school diploma or equivalent.
Reliable internet and phone connection for remote work.
Strong commitment to providing a professional and customer-focused experience.

Nice To Haves

Previous experience in the trucking or logistics industry.
Additional training in sales or customer service.

Responsibilities

Receive and manage leads provided by the company.
Make outbound calls to truck drivers and owner-operators.
Handle calls professionally and with a customer-centered approach, addressing questions and concerns.
Gather information and create detailed profiles.
Complete a minimum of 8 profiles per day.
Use CRM tools to track interactions and maintain accurate records.
Communicate with the recruitment team to support seamless lead transitions.
Ensure information collected during calls is complete and accurate.
Respond to leads within 24 hours of receipt.
Adapt to changing lead volumes and priorities and manage daily call volumes independently.